Parts Counter Sales

M&K Truck Centers; Cedar Rapids (IA); On-site; USD 34,000 - 44,000; Full time

Benefits offered by this job

ESOP program

Job summary

M&K Truck Centers in Cedar Rapids, IA is seeking a Parts Counter Salesperson to deliver friendly, accurate service and manage the sale and distribution of heavy‑duty truck parts.

You will identify parts, process orders, handle payments, and assist customers at the counter while maintaining stock and organization in the warehouse.

The role requires at least 1 year of parts counter experience; Volvo/Mack/Isuzu/Hino parts knowledge is a plus, with training provided.

Qualifications

• Minimum of 1 year of experience in heavy-duty truck parts counter sales.
• Experience with Volvo, Mack Isuzu, Hino parts is a plus.
• Familiarity with CDK software is a plus.
• Strong ability to read and comprehend instructions.
• Excellent communication skills to assist customers at the parts counter.
• Willingness to learn the dealership’s computer system through training.
• Maintain a professional appearance and demeanor.

Responsibilities

• Utilize catalogs and computer systems to identify replacement truck parts, stock numbers, and pricing.
• Assess customer needs through inspections of old parts or descriptions of malfunctions to recommend appropriate replacements.
• Efficiently process telephone orders for Mack and Volvo truck parts.
• Fulfill customer orders from warehouse stock and prepare accurate sales slips or contracts.
• Handle payments and obtain credit authorizations as necessary.
• Conduct regular inventory checks to maintain accurate stock levels in the parts counter.
• Advise customers on substitution or modification of parts when identical replacements are unavailable, ensuring satisfaction.
• Inspect returned parts for defects and facilitate exchanges or refunds as needed.
• Organize and label parts in the warehouse according to established systems for easy retrieval.
• Catalog and categorize parts to ensure proper placement on the stock shelves.

Skills

Customer service

Communication

Reading instructions

Willingness to learn

Professional appearance

Tools

CDK software

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Parts Counter Sales

Regular Full-Time INDIV CONTRIBUTOR Cedar Rapids, IA, US

3 days ago Requisition ID: 3109

Salary Range: $25.00 To $32.00 Hourly

M&K Truck Centers is a premier commercial truck dealership specializing in Mack and Volvo parts. We are committed to delivering exceptional service and quality products to our customers.

We are seeking a Parts Counter Salesperson, who will deliver top-notch customer service and manage the sale and distribution of heavy-duty truck parts.

Key Responsibilities:

• Utilize catalogs and computer systems to identify replacement truck parts, stock numbers, and pricing.
• Assess customer needs through inspections of old parts or descriptions of malfunctions to recommend appropriate replacements.
• Efficiently process telephone orders for Mack and Volvo truck parts.
• Fulfill customer orders from warehouse stock and prepare accurate sales slips or contracts.
• Handle payments and obtain credit authorizations as necessary.
• Conduct regular inventory checks to maintain accurate stock levels in the parts counter.
• Advise customers on substitution or modification of parts when identical replacements are unavailable, ensuring satisfaction.
• Inspect returned parts for defects and facilitate exchanges or refunds as needed.
• Organize and label parts in the warehouse according to established systems for easy retrieval.
• Catalog and categorize parts to ensure proper placement on the stock shelves.

Qualifications:

• Minimum of 1 year of experience in parts counter sales, specifically related to heavy-duty truck parts.
• Experience with Volvo, Mack Isuzu, Hino parts is a plus
• Familiarity with CDK software is a plus.
• Strong ability to read and comprehend instructions and information.
• Excellent communication skills to assist customers effectively at the parts counter.
• Willingness to learn the dealership’s computer system through training.
• Maintain a professional appearance and demeanor.

What We Offer:

• Competitive salary and benefits package, including an ESOP program.
• Opportunities for professional development and growth.
• A supportive and dynamic work environment.