Parts Counter Sales

M&K Truck Centers; Wheeling (WV); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Competitive salary

Benefits package

Professional development

Dynamic work environment

Job summary

M&K Truck Centers in Wheeling, WV is seeking a Parts Counter Salesperson to deliver top-tier customer service and manage the sale and distribution of heavy-duty truck parts. You will use catalogs and computer systems to identify parts, process orders, and ensure accurate pricing and stock levels.

The role requires a minimum of 1 year in parts counter sales, with knowledge of Volvo, Mack, Isuzu, and Hino parts a plus, and familiarity with CDK software.

Qualifications

• 1 year of experience in parts counter sales, heavy-duty truck parts.
• Experience with Volvo, Mack, Isuzu, Hino parts is a plus.
• CDK software familiarity is a plus.
• Able to read and comprehend instructions and information.
• Excellent communication skills at the parts counter.
• Willingness to learn dealership computer system.

Responsibilities

• Identify replacement truck parts using catalogs and systems.
• Assess customer needs and recommend replacements.
• Process telephone orders for truck parts.
• Fulfill orders from warehouse stock and prepare sales slips/contracts.
• Handle payments and credit authorizations as needed.
• Conduct regular inventory checks to maintain stock levels.

Skills

Customer service

Communication skills

Attention to detail

Read instructions

Tools

CDK software

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Parts Counter Sales

Regular Full-Time INDIV CONTRIBUTOR Wheeling, WV, US

2 days ago Requisition ID: 3107

Salary Range: $23.50 To $32.50 Hourly

Join our team as a Parts Counter Salesperson, where you'll be integral in delivering top-notch customer service and managing the sale and distribution of heavy-duty truck parts. Your expertise in parts counter sales will ensure customers receive the right solutions for their needs.

Key Responsibilities

• Utilize catalogs and computer systems to identify replacement truck parts, stock numbers, and pricing.
• Assess customer needs through inspections of old parts or descriptions of malfunctions to recommend appropriate replacements.
• Efficiently process telephone orders for Mack and Volvo truck parts.
• Fulfill customer orders from warehouse stock and prepare accurate sales slips or contracts.
• Handle payments and obtain credit authorizations as necessary.
• Conduct regular inventory checks to maintain accurate stock levels in the parts counter.
• Advise customers on substitution or modification of parts when identical replacements are unavailable, ensuring satisfaction.
• Inspect returned parts for defects and facilitate exchanges or refunds as needed.
• Organize and label parts in the warehouse according to established systems for easy retrieval.
• Catalog and categorize parts to ensure proper placement on the stock shelves.

Qualifications

• Minimum of 1 year of experience in parts counter sales, specifically related to heavy-duty truck parts.
• Experience with Volvo, Mack Isuzu, Hino parts is a plus
• Familiarity with CDK software is a plus.
• Strong ability to read and comprehend instructions and information.
• Excellent communication skills to assist customers effectively at the parts counter.
• Willingness to learn the dealership’s computer system through training.
• Maintain a professional appearance and demeanor.

What We Offer

• Competitive salary and benefits package.
• Opportunities for professional development and growth.
• A supportive and dynamic work environment.

M&K Truck Centers