Parts Counter Sales

New Life Transport Parts Center; Ontario (CA); On-site; USD 40,000 - 55,000; Full time

Job summary

Join a leading company in heavy-duty truck and trailer parts sales as a Parts Counter Salesperson. This role involves advising customers, selling products, and maintaining excellent customer service. With opportunities for growth and competitive benefits, your career can thrive in a supportive environment.

Benefits

Medical

Dental

Vision

401k with match

Generous PTO

Paid Holidays

Parental Leave

Employee Assistance Program (EAP)

Employee Referral Program

Qualifications

• 1-3 years of Sales and/or Customer Service experience.
• Experience in the Heavy-Duty Aftermarket / Automotive parts industry preferred.

Responsibilities

• Greet and advise customers on product selection and uses.
• Sell goods to retail customers and develop customer service relationships.
• Assist with inventory processing of incoming stock.

Skills

Communication

Customer Service

Education

High School Diploma (GED)

Bachelor's Degree in Sales, Business, or related field

Job description

Join Our Mission of “Glad to be Here” at HTI

The Parts Counter Sales position supports the Branch Manager and Sales Team as a front-line Salesperson at our retail heavy-duty truck and trailer parts store. We are looking for energized personalities with outstanding communication skills who are customer focused.

Our Parts Counter Sales position will straddle the comprehensive side of product knowledge and the practical side of customer service. Our success depends on building teams who can challenge each other's assumptions with fresh perspectives. With continuous expansion nationwide, we are looking for a savvy Sales professional who can hit the ground running and help our forward momentum continue!

Responsibilities and Duties:

• Greet and advise customers on the selection of products and their uses both in person and over the phone and answer questions about products, prices, availability, and product features.
• Sell goods to retail customers to support the overall goal of sustained growth and develop in-person, over the phone, and computer-based customer service relationships.
• Continually grow technical, product, and application knowledge of parts essential to the heavy-duty vehicle aftermarket and keep current on new products and product updates and answer customer questions.
• Suggest sale of related parts when identical replacements are not available.
• Effectively communicate features, benefits, and warranty policy information to customers.
• Learn all facets of the heavy-duty truck and trailer parts industry.
• Pull and prepare orders for customer pick up or delivery, as needed.
• Assist with inventory processing of incoming stock, as needed.
• Other tasks as assigned.

Qualifications:

• High School Diploma (GED) required and Bachelor's Degree in Sales, Business, or related field preferred OR are currently pursuing
• 1-3 years of Sales and/or Customer Service experience
• Experience in the Heavy-Duty Aftermarket / Automotive parts industry is strongly preferred but we are willing to train the right candidate
• Ability to provide outstanding, friendly, and professional customer service
• Basic computer and math skills
• Ability to obtain a Chauffeur’s License, DOT Card, and pass an MVR, if needed

Physical Requirements:

• Must be able to lift/carry 50lbs frequently
• Must be able to lift/carry 75lbs occasionally
• Must be able to lift/carry 100lbs during team lifts infrequently

Why Work With us?

• Competitive Benefits (Medical, Dental, Vision, 401k with match & more!)
• Competitive pay and commission
• Wellness Discount
• Generous PTO and Paid Holidays
• Parental Leave
• Employee Assistance Program (EAP)
• Employee Referral Program
• Positive growing Company Culture
• Opportunities to gain experience professionally + opportunities for upward mobility such as Outside Sales, Marketing, Sourcing, Leadership, etc.

About New Life/Road Equipment & HTI:

New Life Transport Parts Center and Road Equipment Parts Center are key wholesale and retail divisions of Hinton Transportation Investments, Inc (HTI). HTI is an industry leader in heavy duty truck and trailer parts sales and is a family-owned business with values centered around humility, consistency, and passion. With continuous growth and expansion nationwide, the company is eager to add new, talented individuals to the team! The organization has over 30 locations nationwide and globally and prides itself on internal upward mobility, leading to more opportunities for YOU!

HTI is an Equal Opportunity Employer.