Parts Counter Pro — Elevate Customer Service for Truck Parts

Ballard Truck Center; Avon (MA); In loco; USD 42.000 - 54.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance

Dental insurance

401(k)

Flexible spending account

Short term disability

Long term disability

Life insurance

Paid time off

10 paid holidays a calendar year

Company paid uniforms

Descrizione del lavoro

Ballard Truck Center in Avon, MA, is seeking a Parts Counter Representative to assist customers, locate and pull parts, and coordinate orders for delivery or pickup. The role requires strong customer service skills and previous experience in parts or retail environments.

You will handle phone inquiries, quotes, and collaborate with sales staff, while maintaining professionalism and a neat appearance. This is a on-site position with uniform provided and benefits.

Competenze

• Prior, relevant experience required.
• Must be able to read and comprehend instructions.
• Must have at least basic computer skills.
• Professional, personal appearance.
• Ability to work with the public, sometimes with several customers.
• Ability to work both individually and as a team.
• Must be able to lift 50 lbs or more.
• Dealership provided uniform will be worn.

Mansioni

• Assist walk-in customers in selecting required parts and suggest companions.
• Pull purchased parts from stock.
• If not in stock, determine availability and submit an emergency order.
• Answer phone calls, provide price quotes and information.
• Assist outside sales reps with their orders.
• Set up orders for daily shipment, delivery, or pick-up.
• Notify customers about ordered parts and restock returns.

Conoscenze

Customer service

Relevant experience

Computer literacy

Professional appearance

Public interaction

Teamwork

Lifting 50lbs

Uniform compliance

Descrizione del lavoro

Ballard Truck Center in Avon, MA, is seeking a Parts Counter Representative to assist customers, locate and pull parts, and coordinate orders for delivery or pickup. The role requires strong customer service skills and previous experience in parts or retail environments.

You will handle phone inquiries, quotes, and collaborate with sales staff, while maintaining professionalism and a neat appearance. This is a on-site position with uniform provided and benefits.