Parts Back Counter Specialist

Ballard Truck Centers; Manchester (NH); On-site; USD 2,066,400 - 3,030,720; Full time

Benefits offered by this job

Health insurance

Dental insurance

401(k)

Flexible spending account

Short term disability

Long term disability

Life insurance

Paid time off

10 paid holidays a calendar year

Company paid uniforms

Job summary

Ballard Truck Centers in Manchester, NH is seeking a Parts Back Counter Representative to assist technicians and customers in selecting parts, pulling inventory, and processing daily shipments and pickups. You will handle phone inquiries, quotes, and collaborate with outside sales to fulfill orders.

Qualifying candidates have parts lookup experience, basic computer skills, and a professional appearance, with the ability to work independently or in a team while lifting up to 50 lbs and wearing a

Qualifications

• Must have prior, relevant experience (parts lookup experience).
• Ability to read and comprehend instructions and information.
• Must have at least basic computer skills.
• Professional, personal appearance.
• Ability to work well with the public, sometimes with several customers at a time.
• Ability to work both individually and as a team.
• Must be able to lift 50lbs or more.
• Will be required to wear a dealership provided uniform.

Responsibilities

• Assist technicians and customers in selecting parts, suggest companions, and present full product lines.
• Pull purchased parts from stock.
• Check stock and place emergency orders if needed.
• Answer calls promptly with price quotes and info.
• Assist outside sales representatives with their orders.
• Set up orders for daily shipment, delivery, or pick-up.
• Notify customers about orders and restocks.
• Maintain friendly, professional service with customers.

Skills

Parts lookup experience

Reading comprehension

Basic computer skills

Professional appearance

Customer interaction

Teamwork

Lifts 50lbs

Uniform provided

Job description

Ballard Truck Centers in Manchester, NH is seeking a Parts Back Counter Representative to assist technicians and customers in selecting parts, pulling inventory, and processing daily shipments and pickups. You will handle phone inquiries, quotes, and collaborate with outside sales to fulfill orders.

Qualifying candidates have parts lookup experience, basic computer skills, and a professional appearance, with the ability to work independently or in a team while lifting up to 50 lbs and wearing a