Parts Counter Pro: Customer Service & Inventory

Evolving Solution Services; Tilton (NH); On-site; USD 38,000 - 52,000; Full time

Job summary

Evolving Solution Services in Tilton, NH seeks a store-partner focused customer service specialist to identify customer parts needs, quote prices, and manage stock efficiently.

You will use price books and part catalogs, process requisitions and receipts, coordinate with vendors, and maintain accurate inventory while delivering friendly service in a fast-paced retail environment. Knowledge of mechanical parts and inventory software is a plus, and reliability is essential.

Qualifications

• HS or equivalent; technical college preferred.
• 3-5 years in customer service with parts distribution.
• Familiar with computer software and inventory systems (DIS or similar).

Responsibilities

• Determine parts needs by phone or in person.
• Check price books and catalogs to quote price and availability.
• Process requisitions, purchase orders, receipts, and transfers; audit inventory daily.
• Receive materials and complete accounting paperwork; reconcile discrepancies.

Skills

Customer service

Phone skills

Listening

Communication

Education

HS or equivalent

Technical/College preferred

Tools

DIS System

Parts distribution software

Inventory software

Job description

Evolving Solution Services in Tilton, NH seeks a store-partner focused customer service specialist to identify customer parts needs, quote prices, and manage stock efficiently.

You will use price books and part catalogs, process requisitions and receipts, coordinate with vendors, and maintain accurate inventory while delivering friendly service in a fast-paced retail environment. Knowledge of mechanical parts and inventory software is a plus, and reliability is essential.