Parts Counter Pro: Fast, Accurate Parts Expert

Dobbs Equipment, LLC; Columbus (GA); On-site; USD 38,000 - 48,000; Full time

Job summary

Dobbs Equipment, LLC is seeking a motivated Parts Counter Associate to assist customers by identifying needed items, using catalogs and computer systems, and processing invoices. You will order and receive parts, ship and receive per DOT guidelines, maintain stock, and help technicians have the right parts on time while supporting inventory accuracy and safety compliance.

Strong communication, organization, and computer skills are required; forklift certification and a valid driver's license are

Qualifications

• One-year certificate from a college or technical school; or three to six years related experience and/or training.
• Organization and communication skills must be highly developed.
• Computer skills need to be broad based.

Responsibilities

• Works with parts team to make the department more profitable.
• Finds out the model, serial number, and type of part needed.
• Reads catalogs, John Deere Vision or computer for replacement part stock number and price.
• Orders and receives parts from John Deere and other venders.
• Fills customer orders from stock.
• Ensures technicians receive the correct parts in a timely manner.
• Receives and ships parts as needed in accordance with DOT guidelines.
• Tracks lost sales.
• Studies and stays current on new product bulletins and catalogs.
• Prepares computerized invoices.
• Receives payment or obtains credit authorization.
• Advises customer on substitution or modification of part when replacement is not available.
• Picks up and delivers parts for customers and venders as needed.
• Maintains periodical parts returns as needed.
• Attends training classes and store meetings.
• Examines returned parts to determine if defective and exchange part or refund money.
• Marks and stores parts in stockroom according to prearranged system.
• Always see that defective merchandise is tagged properly with date, hours used, serial number, model number, correct part number, and placed in warranty bins.
• Returns all unsold merchandise immediately to the correct stock location.
• Notifies Parts Manager of discrepancies between inventory records and shelf quantities.
• Maintains a clean and safe operating department.
• Assists with annual physical inventory.
• Controls expenses to increase profitability.
• All employees are expected to adhere to the safety policies of Dobbs Equipment and the clients for whom we work.
• Following the safety policies of Dobbs is a condition of employment and is everyone’s responsibility.

Skills

Parts counter experience

Forklift Certification

Valid Drivers License

Education

One-year certificate from a college or technical school

Job description

Dobbs Equipment, LLC is seeking a motivated Parts Counter Associate to assist customers by identifying needed items, using catalogs and computer systems, and processing invoices. You will order and receive parts, ship and receive per DOT guidelines, maintain stock, and help technicians have the right parts on time while supporting inventory accuracy and safety compliance.

Strong communication, organization, and computer skills are required; forklift certification and a valid driver's license are