Parts Coordinator & Inventory Specialist

Gulf Coast JCB; Baton Rouge (LA); On-site; USD 35,000 - 52,000; Full time

Job summary

JCB Inc. in Baton Rouge, LA is seeking a Parts Advisor to manage ordering, tracking, and storing parts, ensuring prompt returns of damaged or unused items. You will support counter customers and maintain accurate inventory using the DMS.

The ideal candidate has prior parts or warehouse experience, strong computer and communication skills, and a customer-focused approach to improve profitability and service levels at the parts counter.

Qualifications

• Prior parts experience a plus.
• Prior warehouse experience preferred.
• Prior customer service experience preferred

Responsibilities

• Order parts from vendors, track arrivals, and store parts.
• Maintain parts inventory to support all products.
• Use DMS for inventory and recordkeeping.
• Serve counter customers at parts counter.
• Upsell related items on every call.
• Monitor backorders and credits, follow up as needed.
• Inspect parts for damage and return or reorder as needed

Skills

Customer service

Inventory management

DMS software

Upselling

Communication

Tools

DMS software

Job description

JCB Inc. in Baton Rouge, LA is seeking a Parts Advisor to manage ordering, tracking, and storing parts, ensuring prompt returns of damaged or unused items. You will support counter customers and maintain accurate inventory using the DMS.

The ideal candidate has prior parts or warehouse experience, strong computer and communication skills, and a customer-focused approach to improve profitability and service levels at the parts counter.