Parts Coordinator - Auto Parts & Customer Experience

Gerber Collision & Glass; Roanoke (VA); On-site; USD 26,000 - 30,000; Full time

Job summary

Gerber Collision & Glass is seeking a Parts Coordinator to manage ordering, receiving, storing and dispatching of auto body parts for repair orders. The role focuses on delivering an exceptional customer experience by ensuring parts accuracy and timely delivery.

The position requires 1–3+ years of automotive parts experience, strong communication, and solid organizational skills to thrive in a fast-paced shop environment.

Qualifications

• High school diploma or equivalent required.
• 1–3+ years of automotive parts experience preferred.
• Customer service orientation with strong organizational ability.

Responsibilities

• Coordinate parts ordering, receiving, storing, dispatching and returns for each repair order.
• Verify accuracy and quality of parts against production schedules and vehicle needs.
• Communicate customer requests to team members and ensure timely parts distribution.
• Enter parts invoices into MIS and track vendor invoices with discounts.

Skills

Effective communication

Attention to detail

Multi-tasking

Vehicle repairs knowledge

Problem-solving

Computer proficiency

Organizational skills

Teamwork

Education

High School Diploma or equivalent

I-CAR Registered (progress toward Gold Class)

Tools

Summit

Repair Centre

Mitchell

Audatex

Job description

Gerber Collision & Glass is seeking a Parts Coordinator to manage ordering, receiving, storing and dispatching of auto body parts for repair orders. The role focuses on delivering an exceptional customer experience by ensuring parts accuracy and timely delivery.

The position requires 1–3+ years of automotive parts experience, strong communication, and solid organizational skills to thrive in a fast-paced shop environment.