Parts and Service Sales Representative (PSSR) - Mid

Butler Machinery; Bismarck (ND); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

10% Annual Retirement Employer Contrib

Additional 5% discretionary employer 0

Health Insurance – multiple plan opts

Health Savings Account – employer

Paid Time Off

401(K) Plan

EAP and financial planning program

Legal Shield/ID Shield

Job summary

Butler Machinery in Bismarck, ND is seeking a Parts and Service Sales Representative who will build strong customer relationships, assist salesmen with presentations, market and sell our parts and service value, and grow the territory. This role requires calling customer accounts, periodic travel to visits, and close collaboration with Aftermarket Sales Manager to relay opportunities.

If you enjoy phone interactions and delivering customer satisfaction, join our family-owned team with a 70+ year

Qualifications

• 2+ Years of Service and Parts experience minimally required.
• 1+ Years of Sales experience preferred.
• Proven leadership ability.
• Advanced computer skills essential (Word Documents, PowerPoint, Excel, Etc.)
• Must be able to effectively communicate with individuals both verbally and written.
• Ability to think strategically, make decisions, develop relationships, handle conflict, negotiate, present ideas, use resources effectively, and display mechanical aptitude.
• Must have and maintain a clean driving record.
• Ability to work extra hours on short notice.
• Overnight travel as needed.

Responsibilities

• Establishes customer relationships.
• Assists salesmen with customer presentations.
• Communicates with the Aftermarket Sales Manager to relay parts and service opportunities as well as progress on tasks assigned, etc.
• Markets and sells the value of CAT parts and service.
• Find new markets, customers, and applications within the territory.
• Performs equipment inspections to include certified used equipment, warranty inspections, certified truck service, and customer repair inspections.
• Develop good knowledge of competitive products and suppliers.
• Provides input on annual forecasts for territory potential.
• Resolve customer issues.
• Works with Customer Account Managers and Parts and Service Managers on goals and marketing ideas.
• Keeps good customer records.
• Works within and promotes the vision, mission, and values of BMC.
• Performs other duties as assigned.

Skills

Customer relationships

Sales experience

Leadership

Computer skills

Communication

Job description

Butler Machinery is in search of a passionate individual who can build strong relationships with customers. A Parts and Service Sales Representative will be located at our store in Bismarck, ND. This position assists salesmen with customer presentations, markets, and sells the value of our parts and service, and finds new customers within the territory. This position will be calling customer accounts within their territory, building strong relationships, and possessing strong organizational skills. This position requires periodic travel to customer accounts. If you illustrate dedication to customer satisfaction, enjoy phone interactions with customers, and have a passion for equipment.

We offer a generous retirement plan with 10% guaranteed and up to 5% discretionary provided by the company annually, once eligibility is met, with no minimum required contributions out of your pocket. This is your opportunity to grow professionally with an industry-leading equipment provider with a 70+ year presence in the marketplace!

Responsibilities:

• Establishes customer relationships.
• Assists salesmen with customer presentations
• Communicates with the Aftermarket Sales Manager to relay parts and service opportunities as well as progress on tasks assigned, etc.
• Markets and sells the value of CAT parts and service.
• Find new markets, customers, and applications within the territory.
• Performs equipment inspections to include certified used equipment, warranty inspections, certified truck service, and customer repair inspections.
• Develop good knowledge of competitive products and suppliers.
• Provides input on annual forecasts for territory potential.
• Resolve customer issues.
• Works with Customer Account Managers and Parts and Service Managers on goals and marketing ideas.
• Keeps good customer records.
• Works within and promotes the vision, mission, and values of BMC.
• Performs other duties as assigned.

Qualifications:

• 2+ Years of Service and Parts experience minimally required.
• 1+ Years of Sales experience preferred.
• Proven leadership ability.
• Advanced computer skills essential (Word Documents, PowerPoint, Excel, Etc.)
• Must be able to effectively communicate with individuals both verbally and written.
• Ability to think strategically, make decisions, develop relationships, handle conflict, negotiate, present ideas, use resources effectively, and display mechanical aptitude.
• Must have and maintain a clean driving record.
• Ability to work extra hours on short notice.
• Overnight travel as needed.

As a family business for three generations, we currently employ over 900 associates in 20 locations throughout North Dakota, South Dakota and Nebraska. We are looking for self-motivated, forward-thinking individuals to join us in our continued success. If you desire to start your career with our team, here are some things we offer within our full benefits package:

• 10% Annual Retirement Employer Contribution, with an Additional 5% Discretionary Employer Contribution
• Health Insurance – 3 plan options
• Health Savings Account – Employer contribution up to $1,300/year
• Dependent Care Flex Spending Account
• Dental Insurance – 2 plan options
• Vision Insurance
• Basic Life/AD&D and Supplemental Life Insurance
• Employer-paid Short-Term Disability Coverage – 60% of base pay/salary
• Long-Term Disability Coverage
• Maternity / Paternity Benefits
• Holidays
• Paid Time Off (PTO)
• 401(K) Plan
• Employee Assistance Program (EAP) – including Health Coaching
• SmartDollar – employer-paid financial planning program
• Legal Shield/ID Shield products
• Voluntary Benefit options - Cancer Insurance/Accident/Hospitalization

EOE/Vet/Disability