Parts and Inventory Specialist

Bighornlaw; New York (NY); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a dynamic team as a Parts Specialist at a trusted provider of construction equipment. This role is vital for sourcing, ordering, and tracking parts while ensuring exceptional customer service. You will maintain accurate inventory records and manage service consumables, contributing to a fast-paced environment that values organization and detail. With a supportive team and a commitment to employee satisfaction, this position offers a chance to thrive in the heavy equipment industry. If you're detail-oriented and ready to make a difference, this opportunity is perfect for you.

Benefits

401(k) dollar-for-dollar match to 6%

70% health care premiums paid

70% vision premium paid

70% dental premiums paid

Qualifications

• Previous experience in a parts role within heavy equipment or automotive industry preferred.
• Strong computer proficiency and familiarity with inventory management systems.

Responsibilities

• Accurately fulfill parts requests from mechanics and the sales team.
• Maintain precise inventory and conduct regular counts.
• Assist customers with identifying and ordering correct parts.

Skills

Inventory Management

Customer Service

Communication Skills

Multitasking

Education

High School Diploma

Tools

Inventory Management Systems

Clark Equipment’s POR System

Job description

Posted 12 days ago

Description

Clark Equipment Rental & Sales is seeking a detail-oriented and highly organized Parts Specialist to support our Service Department and internal operations. This role is responsible for sourcing, ordering, and tracking parts, maintaining accurate inventory records, managing service consumables, and providing top-tier customer service to both internal teams and external customers.

Responsibilities

1. Parts Ordering & Fulfillment

• Accurately fulfill parts requests from mechanics, the sales team, and the service department.
• Research and identify the correct parts using OEM resources and equipment manuals.
• Source parts in the most cost-effective and time-efficient manner.
• Manage partial shipments and ensure timely fulfillment of all orders.
• Maintain records of parts ordered and received for work order documentation.

Inventory Control

• Maintain precise and up-to-date inventory using Clark Equipment’s POR system (and any future systems).
• Conduct regular inventory counts and reconcile discrepancies.
• Monitor stock levels for service consumables and reorder as necessary.
• Respond promptly to calls, emails, and walk-in customers to determine part needs.
• Assist customers with identifying and ordering the correct parts.
• Proactively upsell components commonly sold together to improve customer satisfaction and increase revenue.
• Handle customer concerns and complaints professionally, ensuring a positive experience.

Qualifications

• High school diploma or equivalent required.
• Previous experience in a parts role within the heavy equipment or automotive industry is preferred.
• Strong computer proficiency and familiarity with inventory management systems.
• Working knowledge of shipping, receiving, and order fulfillment processes.
• Exceptional communication and interpersonal skills.
• Ability to multitask and work effectively in a fast-paced environment.

Compensation

$18 - $25 hourly

About Clark Equipment Rental

Clark Equipment Rental is a trusted provider of construction equipment. With 20 years of experience, we have established ourselves as a staple in Syracuse's construction and heavy equipment business. Our old-fashioned yet adaptable approach to business has allowed us to successfully serve thousands of customers around the globe.

We have a great support team in place and want to add more positive and upbeat key players so that we can get to the next level.

Why Our Employees Love Us

• 401(k) dollar-for-dollar match to 6%
• 70% of health care premiums are paid for by the company, including family
• 70% of the vision premium is paid for by the company
• 70% of dental premiums are paid for by the company