Parts Advisor - Auto Parts & Service Coordinator

Mercedes-Benz of Oakland; Oakland (CA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health Plan

401K Retirement Plan

Paid Holidays

Job summary

Mercedes-Benz of Oakland is seeking an experienced Parts Clerk to support technicians by selecting and delivering parts, handling price quotes, and maintaining accurate stocking records. The role emphasizes strong customer service and teamwork within a respected Bay Area dealership.

The ideal candidate will have automotive experience, Excel proficiency, and excellent organization. This is a full-time, on-site position with competitive benefits and opportunities to grow within the parts

Qualifications

• Automotive industry experience preferred.
• 1–3 years related experience or training, or equivalent.
• Excel proficiency at an intermediate level.
• Excellent organizational and time management skills.
• Strong verbal, written and interpersonal communication skills.
• Excellent attention to detail and accuracy.
• Intermediate accounting knowledge.
• Ability to work independently with minimal direction.
• Ability to prioritize duties to meet deadlines.
• Must pass pre-employment drug test and background check.
• Insurance company acceptance required.

Responsibilities

• Assists technicians in selecting required parts in a friendly, professional, and efficient manner.
• Communicates price quotes and information to customers over the phone.
• Reviews body shop estimates to ensure correct parts and pricing alignment.
• Pulls and fills orders from stock and replenishes inventory daily.
• Notifies parts manager of out-of-stock parts or urgent needs.
• Locates out-of-stock parts and submits emergency orders when necessary.
• Notifies service advisor and customer when special ordered parts arrive.
• Picks parts for delivery to body shop with proper tagging and job numbers.
• Follows up on back-ordered parts and maintains records.

Skills

Organizational skills

Time management

Communication skills

Attention to detail

Independent work

Prioritization

Tools

Excel

Job description

Mercedes-Benz of Oakland is seeking an experienced Parts Clerk to support technicians by selecting and delivering parts, handling price quotes, and maintaining accurate stocking records. The role emphasizes strong customer service and teamwork within a respected Bay Area dealership.

The ideal candidate will have automotive experience, Excel proficiency, and excellent organization. This is a full-time, on-site position with competitive benefits and opportunities to grow within the parts