Automotive Parts Advisor — Backcounter Specialist

Euromotors Auto Group; Oakland (CA); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Group Health Plan (Medical, Dental, V

Voluntary Insurance

401K Retirement Plan

Paid Holidays

Paid Time Off

Flexible Spending Account Plan

Job summary

Euromotors Auto Group's Mercedes-Benz of Oakland is seeking a Parts Backcounter associate to assist technicians, handle order processing, and ensure accurate pricing and parts availability. The role involves interacting with customers, updating inventories, and supporting the service team in a fast-paced dealership environment.

Qualified candidates bring automotive parts experience, strong Excel skills, and excellent attention to detail.

Qualifications

• Automotive parts experience preferred, especially with Mercedes-Benz brands.
• 1–3 years related experience or training.
• Intermediate Excel skills.
• Strong organizational and time management abilities.
• Excellent verbal and written communication.
• Attention to detail and accuracy.
• Basic accounting knowledge; able to handle invoices and credit processing.
• Ability to work independently and meet deadlines.

Responsibilities

• Assist technicians by selecting required parts in a professional and efficient manner.
• Inform customers about companion parts, specials, and full product line exposure.
• Answer phone calls, provide price quotes and information.
• Review body shop estimates to ensure correct parts and pricing.
• Process will-call and back-order parts; notify when stocked or delivered.
• Pull and prepare orders for delivery to body shop or customers.
• Maintain orderly records of repair orders, invoices, and special-order parts.
• Keep front and rear counter areas clean and stocked.
• Participate in training and stay current on product updates.

Skills

Automotive industry experience

Excel

Organizational skills

Verbal and written communication

Attention to detail

Accounting knowledge

Independent work

Time management

Tools

Excel

Job description

Euromotors Auto Group's Mercedes-Benz of Oakland is seeking a Parts Backcounter associate to assist technicians, handle order processing, and ensure accurate pricing and parts availability. The role involves interacting with customers, updating inventories, and supporting the service team in a fast-paced dealership environment.

Qualified candidates bring automotive parts experience, strong Excel skills, and excellent attention to detail.