Parts Advisor - Luxury Auto Parts, Fast & Precise

Porsche Audi Volkswagen of Anchorage; Anchorage (AK); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

401(k) plan

Medical, dental, and vision insurance

Life insurance and supplemental cover

Paid time off and paid holidays

Career growth -- parts progression

Employee vehicle purchase and service

Job summary

Mercedes-Benz of Anchorage is seeking a Parts Advisor to fill internal orders for service technicians, look up OEM parts, and process retail/wholesale sales. You will communicate backorders and maintain DMS records to keep parts flowing smoothly.

Qualified applicants have dealership experience, strong computer skills, and a clean driver’s license. Mercedes-Benz knowledge and European parts familiarity are a plus, with competitive wages and benefits in a fast-paced environment.

Qualifications

• Prior automotive parts, service, or dealership experience.
• Computer proficiency with parts lookup, DMS platforms, electronic parts catalogs, and Microsoft Office.
• Mercedes-Benz or European brand parts experience is advantageous.
• Accurate and fast with parts lookups.
• Proactive communicator.
• Organized and detail-oriented.
• Valid driver's license with clean driving record.

Responsibilities

• Fill internal parts orders for service technicians accurately and efficiently -- pulling, staging, and delivering parts to the correct bay without delay.
• Look up Mercedes-Benz OEM part numbers using electronic parts catalogs -- identifying correct parts, supersessions, and compatible alternatives accurately.
• Process retail and wholesale parts sales -- assisting walk-in guests and wholesale accounts with parts lookup, pricing, and order fulfillment.
• Communicate backorders, substitutions, and availability updates proactively to technicians and service advisors -- parts delays that go uncommunicated create repair delays that reach the guest.
• Process parts returns, cores, and warranty parts accurately and per department procedures.
• Assist with receiving, binning, and inventory organization to keep the department accurate and accessible.
• Maintain accurate records in the DMS throughout every transaction.

Skills

Dealership experience

DMS proficiency

Parts lookup

Microsoft Office

Tools

DMS platforms

Electronic parts catalogs

Parts lookup software

Job description

Mercedes-Benz of Anchorage is seeking a Parts Advisor to fill internal orders for service technicians, look up OEM parts, and process retail/wholesale sales. You will communicate backorders and maintain DMS records to keep parts flowing smoothly.

Qualified applicants have dealership experience, strong computer skills, and a clean driver’s license. Mercedes-Benz knowledge and European parts familiarity are a plus, with competitive wages and benefits in a fast-paced environment.