Product Specialist-APS

JC POWERSPORTS NV; Reno (NV); On-site; USD 38,000 - 55,000; Full time

Job summary

Anderson Powersports in Reno, NV is seeking a friendly Powersports Product Specialist to help customers explore our inventory, learn about the latest products, and find the right motorcycles, ATVs, side-by-sides, snowmobiles, and other recreational vehicles for their needs and budgets.

You’ll deliver an exceptional buying experience from first hello to final handshake, build lasting relationships, and follow up with prospects using calls, emails, and texts.

Qualifications

• Excellent communication, customer service, and relationship-building skills.
• A professional, energetic, and approachable personality.
• Strong listening skills and the ability to understand customer needs.
• Self-motivation, reliability, and a willingness to learn.
• Basic computer skills and the ability to use sales and customer management software.
• A team-oriented mindset with a desire to contribute to dealership success.

Responsibilities

• Greet customers and create a welcoming and professional dealership experience.
• Learn and demonstrate the features, benefits, and capabilities of our powersports products.
• Help customers find the right motorcycles, ATVs, side-by-sides, snowmobiles, and other recreational vehicles for their needs.
• Build relationships with customers and follow up with leads through phone calls, emails, texts, and other dealership-approved tools.
• Assist customers throughout the sales process, including product selection, trade-in discussions, financing introductions, and delivery coordination.
• Maintain strong product knowledge of current models, accessories, warranties, and available options.
• Use dealership software and CRM tools to manage customer information, leads, and follow-up activities.
• Work with the sales, finance, the parts, and the service departments to provide a seamless customer experience.
• Meet individual sales, customer satisfaction, and follow-up goals.
• Stay current on new products, promotions, manufacturer updates, and industry trends.

Skills

Customer service

Communication

Relationship-building

Listening skills

Team-oriented

Self-motivation

Education

High School diploma or GED

Tools

CRM software

POS systems

Job description

Job Details: Job Location: JC Powersports NV - Reno, NV 89502, Position Type: Full Time, Education Level: High School, Travel Percentage: None, Job Shift: Any, Now Hiring: Powersports Product Specialist

Turn Your Passion for Powersports into a Career!

Do you love motorcycles, ATVs, side-by-sides, snowmobiles, and the outdoor lifestyle? Are you a people person who enjoys helping customers find the perfect machine for their next adventure?

Anderson Powersports in Reno, NV is looking for an enthusiastic, customer-focused Powersports Product Specialist to join our team! In this role, you’ll help customers explore our inventory, learn about the latest products, and find the powersports vehicle that best fits their needs, riding style, and budget. We’re looking for someone who can deliver an exceptional buying experience from the first hello to the final handshake.

What You’ll Do

• Greet customers and create a welcoming and professional dealership experience.
• Learn and demonstrate the features, benefits, and capabilities of our powersports products.
• Help customers find the right motorcycles, ATVs, side-by-sides, snowmobiles, and other recreational vehicles for their needs.
• Build relationships with customers and follow up with leads through phone calls, emails, texts, and other dealership-approved tools.
• Assist customers throughout the sales process, including product selection, trade-in discussions, financing introductions, and delivery coordination.
• Maintain strong product knowledge of current models, accessories, warranties, and available options.
• Use dealership software and CRM tools to manage customer information, leads, and follow-up activities.
• Work with the sales, finance, the parts, and the service departments to provide a seamless customer experience.
• Meet individual sales, customer satisfaction, and follow-up goals.
• Stay current on new products, promotions, manufacturer updates, and industry trends.

Qualifications: What We’re Looking For

We want someone who builds trust, follows through on commitments, takes pride in delivering great service, and understands that long-term customer relationships are just as important as making the sale.

• Excellent communication, customer service, and relationship-building skills.
• A professional, energetic, and approachable personality.
• Strong listening skills and the ability to understand customer needs.
• Self-motivation, reliability, and a willingness to learn.
• Basic computer skills and the ability to use sales and customer management software.
• A team-oriented mindset with a desire to contribute to dealership success.
• Previous sales experience is a plus. We’re willing to train the right candidate who has the drive, personality, and commitment to succeed.
• A valid driver’s license and the ability to operate dealership vehicles in accordance with dealership policies and applicable laws are preferred or required, depending on job duties.
• High School diploma or GED preferred.

Work Environment

This position operates throughout the dealership. Time will be spent outdoors, inside the dealership, and while sitting at a desk. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.

Physical Demands

• While performing the duties of this job, the employee is regularly required to talk and hear.
• This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day.
• The employee must frequently lift and /or move items up to 50 lbs.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth deception, and the ability to adjust focus.

Position Type and Expected Hours of Work

This is a full-time position. Days and hours will vary to accommodate the sales department’s working hours.

Travel

There may be occasional travel to pick up or deliver vehicles from other locations.

Equal Opportunity Statement

Anderson Powersports is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of fact, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under the federal, state, or local law.

Join our team at Anderson Powersports and embark on an exciting journey in the world of Powersports sales.