Parts Advisor

Lithia Motors; Waterford Charter Township (MI); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Competitive pay

Medical, Dental and Vision Plans

Paid Holidays & PTO

Short and Long-Term Disability

401(k) Retirement Plan

Vehicle Purchase Discounts

Lithia Learning Center

Job summary

Suburban Ford of Waterford is seeking an Experienced Parts Advisor to join our high-volume dealership team. You will greet customers, identify parts needs, check availability, and process orders across parts, service, and sales functions.

You will coordinate with technicians and advisors to supply parts for repairs and maintain accurate inventory records. We offer comprehensive benefits and opportunities for growth within Lithia & Driveway.

Qualifications

• 2+ years in automotive parts, retail, inventory, or customer service.
• Knowledge of automotive parts and basic vehicle systems.
• Experience with parts catalogs, inventory systems, or dealership software.
• Strong order entry, invoicing, and documentation accuracy.
• 1+ years receiving, stocking, and maintaining inventory.
• Valid driver's license and acceptable driving record.

Responsibilities

• Greet customers and respond to phone, email, and in-person parts inquiries.
• Identify parts needs, check availability, and process orders.
• Coordinate with Service Technicians and Advisors to provide parts for repairs.
• Order parts from suppliers and confirm pricing, quantities, and availability.
• Receive, inspect, stock, and organize incoming parts and inventory.
• Create invoices, process payments, and maintain parts records.
• Process returns, core returns, and warranty transactions.
• Maintain an organized parts counter, stockroom, and inventory area.

Skills

Automotive parts

Inventory management

Customer service

Parts catalogs

Invoicing

Education

High School diploma

Tools

Dealership software

Parts inventory systems

Job description

Dealership: L0434 Suburban Ford of Waterford

Position: Experienced Parts Advisor | High Volume Automotive Dealership

Pay: $40,000 to $70,000 annually based on experience

Schedule: This position requires open availability to support dealership operations and customer demand. Successful candidates will be available to work a flexible schedule, including evenings, weekends, and holidays, as these are peak sales periods.

Reports to: Parts Manager

Why Join Our Team?

Join an established Ford dealership serving Waterford and surrounding Michigan communities

Represent Ford and support customers across sales, service, parts, and collision operations

Work with a team recognized by customers for helpful service

Be part of a dealership recognized among Lithia & Driveway's Michigan CARFAX award recipients

Build your career with training, resources, and growth opportunities through Lithia & Driveway

What You'll Do

• Greet customers and respond to phone, email, and in-person parts inquiries
• Identify parts needs, check availability, and process customer and service department orders
• Coordinate with Service Technicians and Advisors to provide parts for vehicle repairs
• Order parts from suppliers and confirm pricing, quantities, and availability
• Receive, inspect, stock, and organize incoming parts and inventory
• Create accurate invoices, process payments, and maintain parts records
• Process parts returns, core returns, and warranty-related transactions
• Maintain an organized parts counter, stockroom, and inventory area

What You'll Bring

• 2+ or more years of experience in automotive parts, retail, inventory, or customer service
• Knowledge of automotive parts and basic vehicle systems
• Experience with parts catalogs, inventory systems, or dealership software
• Strong order entry, invoicing, and documentation accuracy
• 1+ years of experience receiving, stocking, and maintaining inventory
• Valid driver's license and acceptable driving record

Total Rewards

We offer a comprehensive benefits package designed to support you and your family, including:

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

Additional information about our Total Rewards benefits can be reviewed on our careers site at www.totalrewards.lithiadriveway.com.

About Us

At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.

High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status).

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Reasonable accommodations may be made to enable individuals to perform the essential functions. At Lithia & Driveway, we stand by our mission of Growth Powered by People, as we build a workplace that ignites ideas and opportunities to Earn Customers for Life. Our focus is on making the customer experience better; as we aim to meet our customers’ needs whether in person, online or a combination of both. Lithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (NYSE: LAD). Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate. With thousands of vehicles and hundreds of locations, the career possibilities are endless. Join us as we accelerate towards growth in automotive and beyond!