Parts Advisor

Lithia Motors; Anchorage (AK); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive pay

Medical, Dental and Vision Plans

Paid Holidays & PTO

Short and Long-Term Disability

Paid Life Insurance

401(k) Retirement Plan

Employee Stock Purchase Plan

Lithia Learning Center

Vehicle Purchase Discounts

Wellness Programs

Job summary

Lithia Chevrolet of South Anchorage is seeking a Parts Advisor to deliver exceptional customer service, help technicians locate the right parts, and support inventory management. You will source, order, and track parts, stock and organize inventory, and process payments while building strong relationships with customers and vendors.

The role requires basic parts knowledge, a may‑to‑learn attitude, and comfort with dealership software.

Qualifications

• 1+ year of experience delivering outstanding customer service.
• Basic knowledge of automotive parts and systems.
• Willing to learn and grow in a fast-paced dealership environment.

Responsibilities

• Deliver outstanding customer service by helping customers and technicians find parts.
• Assist customers, vendors, and team members in person and over the phone.
• Work with the Service Department to ensure parts are available for vehicle repairs.
• Source, order, and track parts to meet customer needs.
• Receive, inspect, stock, and organize inventory.
• Maintain accurate inventory records and support inventory control.
• Process customer payments, returns, warranties, and core returns.
• Keep the parts department clean, organized, and customer-ready.
• Build relationships with customers and vendors.
• Contribute to a collaborative team environment.

Skills

Customer service

Parts knowledge

Computer skills

Team player

Valid driver's license

Tools

Dealership software

Job description

Dealership: L0148 Chevrolet of South Anchorage Chevrolet of South Anchorage

Hiring: Parts Advisor

Pay: Commission Earnings Based On Your Performance

Schedule: We ask that you have open availability to support dealership operations and customer demand. You will need to be available to work a flexible schedule, including evenings, weekends, and holidays.

Why Join Our Team?

At Chevrolet of South Anchorage, we're building more than a dealership, we're building careers. We believe great people improve great results, which is why we invest in our team through growth opportunities, supportive leadership, and a culture built on respect and teamwork. As a Parts Advisor, you'll help deliver a customer experience while working with a team that values your contributions and encourages your success. If you're motivated, customer-focused, and ready to grow with a company that invests in your future, we'd love to meet you.

What You'll Do

• Deliver outstanding customer service by helping customers and technicians find the right parts and accessories.
• Assist customers, vendors, and team members in person and over the phone.
• Work with the Service Department to ensure parts are available for vehicle repairs.
• Source, order, and track parts to meet customer and needs.
• Receive, inspect, stock, and organize inventory.
• Maintain accurate inventory records and support ongoing inventory control processes.
• Process customer payments, returns, warranties, and core returns.
• Keep the parts department, counters, and stock areas clean, organized, and customer-ready.
• Build relationships with customers and vendors.
• Contribute to a collaborative team environment focused on delivering an ownership experience.

What You'll Bring

• 1+ years of experience delivering outstanding customer service and creating a great experience for every customer.
• Previous Parts Advisor experience is preferred, but a willingness to learn and grow is just as important.
• Basic knowledge of automotive parts, components, and vehicle systems.
• Build lasting relationships with customers and team members.
• Comfortable using computers and dealership software to research, source, and track parts.
• A team-first mindset.
• Be organized, prioritize tasks in a fast-paced environment.
• Automotive dealership or service department experience.
• Acceptable driving record and a valid driver's license in your state of residence.

Total Rewards

We offer a comprehensive benefits package designed to support you and your family, including:

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

Additional information about our Total Rewards benefits can be reviewed on our careers site at totalrewards.lithiadriveway.com

About Us

At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.

High School graduate or equivalent, 18 years or older required.

We are a drug‑free workplace.

We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Reasonable accommodations may be made to enable individuals to perform the essential functions.

At Lithia & Driveway, we stand by our mission of Growth Powered by People, as we build a workplace that ignites ideas and opportunities to Earn Customers for Life. Our focus is on making the customer experience better; as we aim to meet our customers' needs whether in person, online or a combination of both.

Lithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (NYSE: LAD).

Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate. With thousands of vehicles and hundreds of locations, the career possibilities are endless. Join us as we accelerate towards growth in automotive and beyond!