Partnership Specialist

Riverside Insights; Northern (KY); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental, and Vision plans

Company paid life & AD&D insurance

Company paid long-term disability

Paid Parental Leave

EAP (Employee Assistance Program)

Retirement plan with company matching

FSA/HSA options

Calm subscription for employee &depend

33 days PTO (Holidays, Wellness Days)

Flexible work arrangements

Tuition Reimbursement Program

Onboarding program

Job summary

Riverside Insights seeks a Partnership Specialist to empower educators by delivering tools that unlock every learner’s potential while driving growth and retention in our education market.

In this role you will manage renewals, pursue new business, and collaborate across support, marketing, and product teams to deliver data-driven solutions. You will use CRM systems to track activity, forecast pipelines, and present effective web-based demonstrations.

Qualifications

• Bachelor's degree and 1+ years in EdTech sales.
• Strong sales skills, including negotiation and closing strategies.
• Skilled at building rapport through effective communication and relationship-building.
• Proficient in CRM tools and analyzing sales data for strategic planning.
• Excellent organizational and time management skills; ability to work autonomously.
• Collaborative mindset to work effectively with cross-functional teams.
• Highly motivated and goal-driven, with a focus on up-selling and cross-selling.
• Proficient in delivering web-based presentations and using PowerPoint for impactful engagements.

Responsibilities

• Foster strong customer relationships by managing renewals, new business opportunities, and expansion efforts.
• Drive inbound and outbound sales activities through customer meetings and lead management.
• Present product solutions effectively to diverse customer segments, independently and with leadership support.
• Develop and implement segmented sales plans, leveraging automation for efficiency and outreach.
• Identify trends in inbound inquiries to refine messaging and improve engagement.
• Build and maintain product and sales methodology knowledge through ongoing training.
• Collaborate cross-functionally with support, marketing, and product teams to enhance customer experiences.
• Utilize CRM tools to track activities, monitor pipelines, and ensure accurate forecasting.

Skills

Negotiation

Closing strategies

Rapport building

CRM tools

Sales data analysis

Organization & time management

Autonomy

Cross-functional collaboration

Upselling & cross-selling

PowerPoint presentations

Education

Bachelor's degree

Job description

As a Partnership Specialist at Riverside Insights, you will empower educators by providing tools that unlock every learner’s potential while driving growth and retention for our smallest customer segment. Your work will directly support our mission to help educators discover the unique strengths and challenges of each student through research-backed assessments that meet evolving needs.

In this role, you will:

• Foster strong customer relationships by managing renewals, new business opportunities, and expansion efforts.
• Drive inbound and outbound sales activities through customer meetings and lead management.
• Present product solutions effectively to diverse customer segments, independently and with leadership support.
• Develop and implement segmented sales plans, leveraging automation for efficiency and outreach.
• Identify trends in inbound inquiries to refine messaging and improve engagement.
• Build and maintain product and sales methodology knowledge through ongoing training.
• Collaborate cross-functionally with support, marketing, and product teams to enhance customer experiences.
• Utilize CRM tools to track activities, monitor pipelines, and ensure accurate forecasting.

Must-Have Qualifications

• Bachelor's degree and 1+ years in EdTech sales (Education background preferred).
• Strong sales skills, including negotiation and closing strategies.
• Skilled at building rapport through effective communication and relationship-building.
• Proficient in CRM tools and analyzing sales data for strategic planning.
• Excellent organizational and time management skills; ability to work autonomously.
• Collaborative mindset to work effectively with cross-functional teams.
• Highly motivated and goal-driven, with a focus on up-selling and cross-selling.
• Proficient in delivering web-based presentations and using PowerPoint for impactful engagements.

Physical Requirements

• Remote
• Travel 3-4 times a year for off-site team meetings or conferences
• May require stationary positions (sitting or standing) for extended periods

Disclaimer

The above statements describe the general nature and level of the work performed by people assigned to this work. This list does not cover all possible duties, tasks, or responsibilities. Riverside Insights may amend or change responsibilities to meet the needs of the business and organization as necessary.

Why Join Our Team?

At Riverside Insights, achieving real results for students and educators is more than talk, it is what we do. As we grow, so will you, offering the chance to expand your skills on an ambitious, solution-focused team. Join us in making great work possible, where your well-being and dedication to making an impact go hand in hand. If you are ready for an ambitious, collaborative environment, Riverside is the place for you.

Benefits

• Medical, Dental, and Vision plans
• Company paid basic life and AD&D insurance
• Company paid long-term disability
• Paid Parental Leave
• Supplemental life insurance options
• Company paid Employee Assistance Program (EAP)
• Retirement plan with discretionary company matching
• Flexible Spending Account (FSA) and Health Savings Account (HSA) options
• Premium subscription to Calm for employee and dependents
• 33 days of company paid time off (PTO, Holidays, Wellness Days)
• Quarterly Focus Days
• Flexible work arrangements
• Tuition Reimbursement Program
• Company orientation and 30, 60, 90 Day Onboarding

Compensation

A reasonable estimate of the range for this position is $65,000-$75,000 USD plus applicable commission. This compensation range is specific to the United States, and it incorporates many factors including but not limited to an applicant's skills and prior relevant experience and training; licensures, degrees, and certifications; internal pay ranges; and market data or range parameters.

Riverside Insights is an Equal-opportunity Employer

Riverside Insights provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Our Commitment to Diversity and Inclusion

At Riverside Insights, every employee has the right to a welcoming and inclusive workplace where their diverse backgrounds, experiences, and perspectives are valued and celebrated.