Partner Support Coordinator

Artech Information System LLC; Aurora (CO); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading IT staffing company is seeking a Partner Support Coordinator to manage orders from contracted selling partners. The successful candidate will need to demonstrate strong customer service skills, effective communication abilities, and proficiency in data entry. Attention to detail and the ability to handle high volumes of orders are essential. This role offers a flexible working hour schedule and involves acting as a liaison between partners and internal teams.

Qualifications

• Must have the ability to manage high volume of orders.
• Good communication skills and self-motivated.
• Experience with data entry and multi-tasking capabilities.

Responsibilities

• Managing orders from contracted selling partners.
• Acting as a liaison between Comcast authorized selling partners and internal teams.
• Seeing orders through to completion.

Skills

Customer service skills

Communication skills

Multi-tasking

Attention to detail

Tools

Adobe Acrobat

MS Excel

MS Office

MS Outlook

MS Word

Windows XP

Job description

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.

Job Description

Job Title: Partner Support Coordinator

Duration: 6 months

Responsible for managing orders provided by contracted selling partners. This includes, but is not limited to, receiving orders from sales, inputting them into the system and then seeing the orders through to completion. May act as liaison between Comcast authorized selling partners and Comcast internal teams. Must have the ability to manage high volume, great customer service skills and a team player. Good communication, is self-motivated, has experience with data entry, has proven success in multi-tasking capabilities and has attention to detail. Prefers telecom background, however, this is not a hard requirement. Must be flexible in working hours.

• Computer Operations
• Help Desk Operations
• Office Experience
• Ability to Follow-up
• Ability to meet deadlines
• Communication Skills
• Grammar, Spelling and Punctuation Skills
• Multi-tasking
• Adobe Acrobat
• MS Excel
• MS Office
• MS Outlook
• MS Word
• Windows XP
• Contract Assistance Requests
• Data Entry
• Math Skills
• Project Management

Additional Information

For more information, Please contact

Artech information Systems LLC

360 Mt. Kemble Avenue, Suite 2000 Morristown, NJ 07960