Partner Success Manager - Publisher Onboarding & Growth

Affiliatelandscape; New York (NY); Hybrid; USD 100,000 - 110,000; Full time

Job summary

impact.com is seeking a Partner Success Manager for Spot Commerce Media in New York. You will own onboarding and technical activation for a portfolio of publishers, ensuring Spot integrates correctly and delivers contextual commerce alongside affiliate content.

You will optimize performance, present regular reviews with commercial recommendations, and collaborate with brand teams to align campaigns with publisher inventory. This role blends ad tech with affiliate dynamics.

Qualifications

• 3+ years in customer success or account management
• Experience in affiliate marketing or ad tech
• Strong numerical and data interpretation skills

Responsibilities

• Onboard and activate new publishers onto Spot
• Coordinate with publishers' technical/editorial teams for correct implementation
• Monitor performance metrics and identify optimisations
• Provide regular performance reviews with commercial recommendations
• Serve as primary contact for a portfolio of Spot publishers
• Collaborate with brand-side teams on cross-product opportunities

Skills

Publisher knowledge

Affiliate marketing

Ad tech literacy

Programmatic literacy

Analytical skills

Communication skills

Education

Bachelor's degree or equivalent

Tools

Google Ad Manager

Job description

impact.com is seeking a Partner Success Manager for Spot Commerce Media in New York. You will own onboarding and technical activation for a portfolio of publishers, ensuring Spot integrates correctly and delivers contextual commerce alongside affiliate content.

You will optimize performance, present regular reviews with commercial recommendations, and collaborate with brand teams to align campaigns with publisher inventory. This role blends ad tech with affiliate dynamics.