Partner Success Manager (On-Site) – Franklin, TN

Ramsey Solutions; Nashville (TN); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health insurance (HSA eligible)

401(k) with 4% match

Wellness & grocery reimbursement

On-campus cafe

Dependent care FSA

Cultural activities & events

Job summary

Ramsey Solutions is seeking a results-driven relationship/account manager to coach pros and manage client relationships. You will guide calls, masterminds, and one-on-one conversations to sharpen communication and referrals, while delivering timely feedback and maintaining accurate CRM records.

This role emphasizes trust-building, accountability, and pro-level service in a dynamic, on-site environment. Ideal candidates have 4+ years in relationship management, demonstrate a polished professional

Qualifications

• 4+ years in relationship or account management with B2B/B2C clients.
• Confident and well-spoken with a professional presence.
• Ability to manage a high volume of calls monthly.
• Experience using a CRM (Salesforce a plus) to track relationships.

Responsibilities

• Coach pros through calls, masterminds, and one-on-one conversations that sharpen communication and follow-through on referrals.
• Provide quick, actionable feedback to improve outcomes within 24 hours.
• Set the bar for strong service by living Ramsey's core values and staying engaged in team meetings.
• Keep CRM notes and pro documentation accurate and current.

Skills

Relationship management

Communication skills

Professional presence

Time management

Salesforce experience

Tools

Salesforce

Job description

Ramsey Solutions is seeking a results-driven relationship/account manager to coach pros and manage client relationships. You will guide calls, masterminds, and one-on-one conversations to sharpen communication and referrals, while delivering timely feedback and maintaining accurate CRM records.

This role emphasizes trust-building, accountability, and pro-level service in a dynamic, on-site environment. Ideal candidates have 4+ years in relationship management, demonstrate a polished professional