Partner Success Lead – Post-Sale Growth & Retention

Chariot; New York (NY); Hybrid; USD 140,000 - 200,000; Full time

Benefits offered by this job

Comprehensive healthcare

18 days PTO and 13 holidays

100% paid parental leave

Weekly team lunches

Free dinner past 8pm

Monthly team building events

Company retreats

Matching gifts

Job summary

Chariot is seeking a Partner Success team member in New York City to own post-sale partner relationships, enhance revenue growth, and streamline onboarding. Candidates should be proactive, strategic thinkers, with strong communication skills, especially in managing senior stakeholder relationships.

This role offers a competitive salary of $140K - $200K, along with comprehensive healthcare, generous time-off policies, and an engaging team culture. Join us in making a real impact in the nonprofit sector!

Qualifications

• Ability to take ownership and drive outcomes.
• Comfortable managing hard conversations with partners.
• Strong understanding of strategic instincts paired with execution.

Responsibilities

• Own the full post-sale partner relationship, from onboarding through renewal.
• Drive retention and revenue growth across Chariot’s partner base.
• Increase adoption of core features and new product releases.

Skills

Ownership

Strategic thinking

Clear communication

High agency and urgency

Senior stakeholder management

Job description

Chariot is seeking a Partner Success team member in New York City to own post-sale partner relationships, enhance revenue growth, and streamline onboarding. Candidates should be proactive, strategic thinkers, with strong communication skills, especially in managing senior stakeholder relationships.

This role offers a competitive salary of $140K - $200K, along with comprehensive healthcare, generous time-off policies, and an engaging team culture. Join us in making a real impact in the nonprofit sector!