Business Operations Manager (Partnerships)

8:00 AM; United States; Hybrid; USD 120,000 - 170,000; Full time

Benefits offered by this job

Medical benefits

Wellness reimbursements

Mental health support

Professional development

Bonuses & equity options

Team meetings & all-hands

Office/Remote/Hybrid options

Job summary

8:00 AM is seeking a Business Operations Manager, Partnerships who will align strategy, data insights, and process transformation across Partnerships, Sales, Finance, Product, and Marketing to drive clarity and execution.

You will partner with the SVP of Partnerships on planning, reporting, budgeting, and executive reviews; own partner revenue analytics, manage quote-to-cash, renewals, and go-to-market operational improvements; occasional travel for events.

Qualifications

• 4-5+ years in revenue operations or related field.
• Deep Salesforce experience with dashboard design.
• Experience with PRM tools is a plus.
• Experience enabling AI-driven workflows a plus.

Responsibilities

• Own reporting and analytics for partner-driven revenue and dashboards.
• Build roadmaps with GTM to standardize processes.
• Lead quote-to-cash and renewals processes with Sales Ops and Finance.
• Collaborate across Partnerships, Sales, Finance, Product, and Marketing.
• Support events and partner programs, including conferences.

Skills

Salesforce

PRM tools

Data analytics

Process improvement

Go-to-market operations

Revenue operations

Dashboards

Executive communications

Cross-functional collaboration

AI tools

Tools

Salesforce

Outreach

Marketo

Workato

PRM tools

Job description

• As the Business Operations Manager, Partnerships, you will provide business strategy, data insights, and process transformation to enable our Partnerships organization to do what matters most. You’ll serve as the connective tissue across Partnerships, Sales, Finance, Product, and Marketing, owning the systems, processes, and insights that let the team execute with clarity and consistency
• This role is also a close operational partner to the SVP of Partnerships, providing hands-on support across planning, reporting, and coordination for every function within the Partnerships organization
• Partner with the SVP of Partnerships on planning, reporting, budgeting, and communications, including executive dashboards and business reviews
• Own reporting and analytics for partner-sourced and partner-influenced revenue, and build the dashboards and KPIs that show pipeline, conversion, and partner performance
• Manage the quote-to-cash process for partner deals, working with Sales Operations and Finance to keep deals clean, approvals moving, and attribution accurate
• Build and run the processes for partner-influenced renewals and expansion, with clear visibility into the renewal pipeline
• Help design and improve our partner program, and build, test, and launch solutions in Salesforce, Outreach, Marketo, Workato, and partner resource management (PRM) tools
• Run the operational side of partner involvement in our annual user conference and key events, including sponsorship packages, pricing, and partner communications. Some travel is expected
• Work across go-to-market teams to spot the biggest opportunities, build a roadmap, standardize how we work, and mentor junior BizOps teammates along the way

Benefits

• Wide range of affordable, company-supported medical, dental, vision, and disability plans
• Reimbursements for whatever helps you bring the WOW, whether that’s health and wellness or learning
• Mental health support and an Employee Assistance Program
• Access to cutting-edge conferences, professional manager coaching and ongoing professional development
• Bonuses and unit options as part of our total rewards packages
• Team meetings, company-wide all-hands, and offsite events
• Office, remote & hybrid work options

You are someone who surrounds themselves with data and loves digging into process and technology to understand where improvements can be madeYou are a switch hitter, someone who loves playing at both strategic and tactical levels, and who uses this to drive initiatives from inception to completionAn owner’s mindset: you stay curious, spot problems early, and fix them without waiting to be asked. You can explain complex workflows to technical and non-technical teammates alikeDeep Salesforce experience, including process and dashboard design. Hands-on time with PRM tools is a plusComfort with data and sales and marketing metrics, and the knack for turning what you find into clear, revenue-focused recommendationsDemonstrated experience leveraging AI tools and technologies to improve workflows, enhance decision-making, or drive innovationA solid grasp of quote-to-cash and SaaS revenue modelsExperience scaling go-to-market operations and putting processes and policies in place at a growing company

4-5+ years in revenue operations, business operations, partner operations, management consulting, or a related field