Partner Onboarding & Operations Lead

Worklane GmbH; Houston (TX); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Equity Options

Health Insurance

401(k) with match

Hybrid work model

Job summary

Octopus Energy US in Houston, TX is seeking a Partner Operations Specialist to scale our partner onboarding, commission logic, and analytics across brokers, aggregators, and digital partners.

You will own onboarding, support partners, translate deal structures into data requirements, and build daily conversion dashboards in Databricks, while collaborating with Product and Engineering.

The role offers autonomy, equity, and a hybrid work model with 3 days in our Downtown Houston office.

Qualifications

• Analytical mindset with data querying in SQL and Databricks.
• Solid grasp of Texas retail electric market mechanics and workflows.
• Clear, professional communication with business contacts.
• Meticulous attention to process, contracts, and onboarding steps.
• Experience leveraging AI tools to accelerate SQL and automation.
• Ability to work autonomously in a fast-growth environment.

Responsibilities

• Own partner onboarding and setup for brokers, aggregators, and digital partners, coordinating admin setup and API onboarding.
• Provide responsive partner support, answer integration queries, resolve discrepancies, and ensure a quality partner experience.
• Define and audit commission logic, translate deal structures into data requirements, and audit payout runs with Finance.
• Drive conversion analytics with daily dashboards to track enrollment funnel health and issues.
• Direct internal feedback loops to Product, Data, and Engineering to improve tools and pipelines.
• Unstick enrollment pipelines by collaborating with Retail Operations to optimize customer flow.

Skills

Analytical skills

ERCOT knowledge

Communication

Attention to detail

AI tooling

Autonomy

Tools

Databricks

SQL

Gemini AI

Claude Code

Job description

Octopus Energy US in Houston, TX is seeking a Partner Operations Specialist to scale our partner onboarding, commission logic, and analytics across brokers, aggregators, and digital partners.

You will own onboarding, support partners, translate deal structures into data requirements, and build daily conversion dashboards in Databricks, while collaborating with Product and Engineering.

The role offers autonomy, equity, and a hybrid work model with 3 days in our Downtown Houston office.