Partner Manager - Automattic for Agencies

Automattic Careers; United States; Remote; USD 90,000 - 130,000; Full time

Job summary

Automattic is seeking a partnerships-driven SaaS sales professional in the United States to drive growth through agency partners and digital agencies. You will own end-to-end partner relationships, develop GTM strategies, and manage performance across multiple programs.

The role emphasizes training partners on Automattic products, coordinating with marketing and product teams, and representing the company at industry events to raise brand visibility.

Qualifications

• 5+ years of SaaS channel sales or partner management experience.
• Proven track record of meeting or exceeding revenue targets.
• Experience in the WordPress ecosystem is preferred.

Responsibilities

• Drive sales of Automattic products through partner channels with digital agencies.
• Identify and develop growth strategies to increase partners' book of business.
• Monitor sales performance and adjust strategies as needed.
• Own agency account management, GTM planning, and business reviews.
• Build champions within agencies and align with their business strategies.
• Provide training and support to partners on Automattic's products and value propositions.
• Collaborate on marketing and sales enablement programs for partners.
• Represent Automattic at partner events to drive lead generation and visibility.

Skills

SaaS sales

Channel sales

Partner management

Revenue targets

Relationship building

Job description

Responsibilities

Drive sales of Automattic products through partner channels with Digital Agencies, identifying new opportunities for revenue generation.

• Identify, source, and develop growth strategies to increase agency partners' book of business.
• Monitor and report on sales performance and adjust strategies as needed.
• Take ownership of all aspects surrounding agency account management. This includes cultivating relationships, implementing go-to-market (GTM) strategies, escalating technical emergencies, and conducting business reviews.
• Monitor the health of the agency's clients' sites using Automattic products, and manage retention risks.
• Identify, recruit, and onboard partners who align with the A4A program growth strategy, and who will benefit from a close relationship with our product suite and team.
• Build multiple champions within each digital agency, and understand their business strategy, organizational structure, and go-to-market focus.
• Become the agency's trusted advisor.
• Provide training and support to partners to enhance their understanding of Automattic's products, services, and value propositions.
• Collaborate on marketing and sales enablement programs for partners with respective BU's.
• Attend and support Flagship WordCamps, potential sponsorships, and partner events to drive lead generation and increase brand visibility.
• Collaborate cross-functionally with internal and external Business Unit (BU) teams, including Marketing, Sales/CS, Happiness, Product, and Executive Leadership.
• Gather feedback from partners to improve products, services, and the overall partnership experience.
• Advocate for partner needs within Automattic or the partner's respective BU niche.
• Stay informed about industry trends, competitor activities, and market developments.
• Use market insights to refine partnership strategies.
• Ensure partners adhere to agreed-upon standards and compliance requirements.
• Seek ways to enhance the overall partner ecosystem within Automattic.

Requirements

• 5+ years of experience in SaaS Channel Sales or Partner Management roles, preferably in the WordPress ecosystem.
• Proven track record of achieving revenue targets.
• Experienced