Partner-Facing Billing & Collections Specialist

Cleary Gottlieb Steen & Hamilton; New York (NY); On-site; USD 85,000 - 95,000; Full time

Benefits offered by this job

Health benefits

Job summary

Cleary Gottlieb Steen & Hamilton in New York seeks a Client Account Specialist to own the billing and collection strategy for assigned partners or practice groups, ensuring accurate, timely invoices and prompt payments while adhering to client guidelines.

Reporting to the Client Account Manager, you will collaborate with partners and Finance teams, optimize processes, prepare detailed billing narratives, and provide trusted advisory support to drive revenue and client satisfaction.

Qualifications

• Bachelor’s degree in Finance, Business Administration, or a related field preferred.
• 2+ years of billing and client relationship experience at a professional services firm or law firm is required; experience supporting partners or senior stakeholders directly is strongly preferred.
• Proficiency with Excel and Word, with the ability to produce polished, partner-ready materials.
• Excellent writing, organizational, interpersonal and communication skills, with the ability to interact confidently and professionally with partners, attorneys, clients, and senior business professionals.
• Flexibility to work evenings and weekends as needed to meet partner deadlines and client expectations.

Responsibilities

• Own and drive the billing and collection process to ensure accurate and timely invoicing and payment of clients for assigned partners, practice groups, and/or offices.
• Monitor assigned partners' monthly aging AR reports and take appropriate action to ensure each invoice is paid on time and in full; direct teams to follow-up on underpayments and help with resolution, as needed.
• Update key finance reports daily, to ensure timely and high-quality reporting for Senior Management.
• Develop a strong understanding of more complex billing processes and help ensure a timely and accurate billing and collections process.
• Proactively follow up with assigned partners and elevate any billing or collection issues or delays to the Client Account Manager.
• Respond to billing and AR inquiries; prepare accurate bills, including narrative descriptions, transfers and on account applications, with strong attention to detail and proofreading.

Skills

Billing experience

Client relations

Excel skills

Strong communication

Evenings/weekends

Detail oriented

Independent worker

Education

Bachelor’s degree in Finance

Tools

Excel

Word

Job description

Cleary Gottlieb Steen & Hamilton in New York seeks a Client Account Specialist to own the billing and collection strategy for assigned partners or practice groups, ensuring accurate, timely invoices and prompt payments while adhering to client guidelines.

Reporting to the Client Account Manager, you will collaborate with partners and Finance teams, optimize processes, prepare detailed billing narratives, and provide trusted advisory support to drive revenue and client satisfaction.