Partner Enablement Manager

Blackbaud; United States; On-site; USD 88,000 - 114,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Remote-friendly workforce

401(k) match

Generous PTO

Job summary

Blackbaud is seeking a Partner Enablement Manager to strengthen our partner ecosystem. You will plan and execute enablement programs, develop curriculums, and coordinate events to educate partners on our solutions and initiatives.

Collaborate with product, marketing, and customer success to translate programs into tangible partner revenue and engagement. This role supports a remote-friendly, fast-paced, tech/SaaS environment in the United States.

Qualifications

• 3–5 years of Partner Enablement experience (tech/SaaS).
• Experience in a channel sales environment with strong partner ecosystem knowledge.
• Ability to be strategic while executing tactically.
• Experience with learning management systems (LMS) and partner portals.
• Proven success scoping, designing and implementing strategic enablement initiatives.
• Excellent presentations/training facilitation and creative messaging.
• Ability to build close working relationships internally and externally.
• Entrepreneurial mindset, self-starter and outcome-driven.
• Strong collaboration and multi-tasking with credibility.
• Willingness to work in a dynamic, virtual environment.

Responsibilities

• Plan, create, coordinate, monitor and implement enablement activities to maximize partner engagement.
• Translate partner outcomes into learning curriculums and plan partner events.
• Create content and deliverables for training, templates and FAQs; develop, manage and execute communications for webinars and partner events.
• Coordinate partner logistics for go-to-market initiatives (on-site and virtual).
• Collaborate with SMEs to develop training materials and fill content gaps.
• Align with Partner Enablement Manager counterpart and Partner Operations.
• Work with product management, customer success, and marketing to drive partner-influenced revenue.
• Manage regular cross-functional calls to report on project deliverables and KPIs.
• Define and evaluate information channels to ensure knowledge transfer.

Skills

Partner Enablement

Channel sales

Strategic thinking

LMS

Content creation

Training facilitation

Cross-functional

Relationship building

Project management

Virtual collaboration

Job description

Partner Enablement Manager

About the role: We are looking for a Partner Enablement Manager to join our partner team to support our evolving partner ecosystem. You will do this by collaborating with the Blackbaud internal teams to develop, execute, optimize, and assess enablement programs to raise awareness and educate our partners about our programs, solutions, services, and initiatives to drive partner success and contribute to overall business growth.

What you’ll have:

• Responsible for ensuring effective collaboration with our partners by planning, creating, coordinating, monitoring and implementing enablement activities to maximize partner engagement.
• Ability to translate partner business outcomes to create and develop learning curriculums and plan partner events
• Create content and deliverables that advance key enablement initiatives (training, content/enablement, guidance documents, templates and FAQs) Develop, manage and execute tactical communications plans and calendars for webinars and events, newsletters, emails, partner town halls, and partner summit
• Manage partner logistics and coordination for Blackbaud Go-To-Market initiatives, programs or events (on-site and virtual) Evangelize programs, solutions and capabilities clearly articulating value proposition while fostering proactive engagement Evaluate current content and work with stakeholders to update and/or create content for distribution and training, product tours, consumable deliverables.
• Collaborate with subject matter experts to develop and review enablement and training materials, and proactively identify and work with additional expert resources who can address content gaps
• Alignment with Partner Enablement Manager counterpart and Partner Operations
• Orchestrate with product management, customer success, and marketing teams to capture mindshare and translate to increased partner influenced revenue
• Manage regular cross-functional calls to report on and drive progress on all project deliverables
• Manage reporting requirements and KPIs for all programs and provide results on a regular basis
• Define, execute, raise awareness, and continually evaluate the placement of all information communicated through identified channels ensuring effectiveness and knowledge transfer.

What you’ll bring:

• 3-5 years Partner Enablement experience (preferably in tech/SaaS)
• Experience in a channel sales environment is highly desirable with a strong understanding of partner ecosystems and channel sales models.
• Ability to be strategic while executing tactically
• Experience with learning management systems (LMS) and partner portals
• Proven success scoping, designing and implementing strategic enablement initiatives training
• Excellent presentations/training facilitation skills and ability to be creative in messaging
• Ability to establish and build close working relationships (internally and externally)
• Entrepreneurial mind set, self-starter and ability to drive outcomes
• Strong collaborator and multi-tasker with personal credibility and influencing skills
• Willingness to work in a dynamic environment – willingness to work virtually
• Team-oriented planner and decision-maker

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Blackbaud powers social impact through purpose‑driven technology and responsible AI. Guided by our Intelligence for Good® vision, we’re building a culture where innovation, trust, and human expertise come together to help organizations make a greater difference in the world.

Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.

The starting base pay is $87,700.00 to $114,200.00. Blackbaud may pay more or less based on employee qualifications, market value, Company finances, and other operational considerations.

Benefits Include:

• Medical, dental, and vision insurance
• Remote-flexible workforce
• Wellness Programs
• 401(k) program with employer match
• Flexible paid time off
• Generous Parental Leave
• Donations for Doers
• Pet insurance, legal and identity protection
• Tuition reimbursement program

Blackbaud (NASDAQ: BLKB) is the world’s leading cloud software company powering social good. Serving the entire social good community—nonprofits, foundations, corporations, education institutions, healthcare institutions and individual change agents—Blackbaud connects and empowers organizations to increase their impact through software, services, expertise, and data intelligence. The Blackbaud portfolio is tailored to the unique needs of vertical markets, with solutions for fundraising and CRM, marketing, advocacy, peer-to-peer fundraising, corporate social responsibility, school management, ticketing, grantmaking, financial management, payment processing, and analytics. Serving the industry for more than three decades, Blackbaud is headquartered in Charleston, South Carolina and has operations in the United States, Australia, Canada, and the United Kingdom.