Senior Solutions Consultant, Higher Education Student Information Systems (SIS)

Blackbaud; Northern (KY); Hybrid; USD 98,000 - 127,000; Full time

Benefits offered by this job

Remote-flexible workforce

Medical, dental, and vision insurance

401(k) program with employer match

Generous Parental Leave

Tuition reimbursement program

Job summary

Blackbaud is seeking a Senior Solutions Consultant with deep SIS expertise to help higher education institutions modernize the student lifecycle. You will guide discovery, validation, and solution evaluation, focusing on SIS, Financial Aid, and Student Accounts while collaborating with Sales and Product teams.

You’ll work with colleges and universities to demonstrate modern technology, automation, and AI capabilities, supporting implementation and change management to improve student outcomes.

Qualifications

• 5+ years of Higher Education SIS experience.
• Experience with admissions, enrollment, registrar ops, and student services.
• Experience supporting Higher Education technology solutions.
• Willingness to travel up to 25%.
• Experience in consulting, implementation, solutions consulting, or sales engineering.

Responsibilities

• Lead discovery conversations with stakeholders across admissions, enrollment, registrar operations.
• Design and lead validation experiences for business, operational, and technical fit.
• Deliver demonstrations, workshops, and proof scenarios aligned to customer priorities.
• Advise customers on SIS modernization, process improvement, payment processing, integrations, reporting.
• Help customers understand how automation and emerging AI capabilities can support institutional effectiveness.
• Support RFPs, technical evaluations, proof-of-concept activities, and executive presentations.
• Partner closely with Student First and internal Blackbaud teams to deliver successful customer outcomes.
• Create reusable demo experience assets, enablement resources, and best practices that help scale Blackbaud's SIS expertise.

Skills

SIS experience

Strong communication

Travel willingness

Tools

Banner

Colleague

Workday Student

PeopleSoft

Anthology Student

Jenzabar

Job description

About the Role

If you've worked with Student Information Systems and are passionate about helping institutions modernize the student experience, The Student First partnership is expanding Blackbaud's Higher Education strategy and we're looking for a Senior Solutions Consultant with deep Student Information System (SIS) expertise to help shape how colleges and universities evaluate modern SIS, Financial Aid, Student Accounts, payment processing, and connected campus solutions. Together, Blackbaud and Student First will deliver a best-in-class Connected Campus experience that reduces complexity and campus silos, unifying enrollment, financial aid, scholarships, advancement and finance into a single operating model. You'll play a key role in building our SIS practice while helping institutions solve some of their most complex operational challenges. As a Senior Solutions Consultant, you'll combine your Higher Education expertise with consultative problem-solving to help colleges and universities evaluate and modernize the technology that powers the student lifecycle. Working closely with Sales, you'll guide institutions through discovery, validation, and solution evaluation while helping them understand how modern technology, automation, payments, and emerging AI capabilities can support institutional goals and improve student outcomes. You'll be one of our first dedicated SIS specialists, helping shape how we support Higher Education institutions, validate complex solutions, and scale our go-to-market strategy. You'll have the opportunity to influence best practices, enablement, customer experiences, and the future of Higher Education Solutions Consulting at Blackbaud.

What You'll Do

• Lead discovery conversations with stakeholders across admissions, enrollment, registrar operations, Financial Aid, Student Accounts, IT, and executive leadership.
• Design and lead validation experiences that help institutions evaluate business, operational, and technical fit.
• Deliver compelling demonstrations, workshops, and proof scenarios aligned to customer priorities.
• Advise customers on SIS modernization, process improvement, payment processing, integrations, reporting, and change management.
• Help customers understand how automation and emerging AI capabilities can support institutional effectiveness.
• Support RFPs, technical evaluations, proof-of-concept activities, and executive presentations.
• Partner closely with Student First and internal Blackbaud teams to deliver successful customer outcomes.
• Create reusable demo experience assets, enablement resources, and best practices that help scale Blackbaud's SIS expertise.

What You’ll Have

• 5+ years of Higher Education SIS experience.
• Strong understanding of admissions, enrollment, registration, academic records, and student services.
• Experience working within Higher Education or supporting Higher Education technology solutions.
• Strong communication, presentation, and consultative problem-solving skills.
• Ability to build credibility with both business and technical stakeholders.
• Willingness to travel up to 25%.
• Experience with student finance, billing, and payment processes.
• Experience with SIS platforms such as Banner, Colleague, Workday Student, PeopleSoft, Anthology Student, or Jenzabar.
• Experience in consulting, implementation, solutions consulting, or sales engineering.
• Familiarity with AI, automation, and digital transformation initiatives in Higher Education.
• Familiarity with Blackbaud solutions, including Raiser's Edge NXT, Financial Edge NXT, and Blackbaud Integrated Payments.

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Blackbaud powers social impact through purpose-driven technology and responsible AI. Guided by our Intelligence for Good vision, we're building a culture where innovation, trust, and human expertise come together to help organizations make a greater difference in the world.

Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.

The starting base salary and annual proposed commission is $98,400.00 to $127,000.00. Blackbaud may pay more or less based on employee qualifications, market value, sales quota, Company finances, and other operational considerations.

Benefits

• Medical, dental, and vision insurance
• Remote-flexible workforce
• Wellness Programs
• 401(k) program with employer match
• Flexible paid time off
• Generous Parental Leave
• Donations for Doers
• Pet insurance, legal and identity protection
• Tuition reimbursement program

Blackbaud (NASDAQ: BLKB) is the world's leading cloud software company powering social good. Serving the entire social good community—nonprofits, foundations, corporations, education institutions, healthcare institutions and individual change agents—Blackbaud connects and empowers organizations to increase their impact through software, services, expertise, and data intelligence. The Blackbaud portfolio is tailored to the unique needs of vertical markets, with solutions for fundraising and CRM, marketing, advocacy, peer-to-peer fundraising, corporate social responsibility, school management, ticketing, grantmaking, financial management, payment processing, and analytics. Serving the industry for more than three decades, Blackbaud is headquartered in Charleston, South Carolina and has operations in the United States, Australia, Canada, and the United Kingdom.