Partner Ecosystem Operations Lead

Picogrid, Inc.; United States; On-site; USD 125,000 - 190,000; Full time

Benefits offered by this job

Base salary range: $125,000-$190,000

Stock options

401(k) with employer matching

Medical, dental, and vision coverage

Relocation assistance

Unlimited PTO and 11 paid holidays

Paid parental leave

Free EV charging at HQ

Unique office in El Segundo, CA

Job summary

Picogrid, Inc. is seeking a dynamic Partner Operations professional in the United States.

You will own the partner lifecycle from onboarding through activation and ongoing engagement, coordinating across Engineering, Deployments, Capture, Legal and Marketing to deliver a consistent partner experience. You will build and maintain the partner system of record, design scalable onboarding, and lead programs that keep partners engaged while translating deployments and demonstrations into practical

Qualifications

• 4+ years in partner operations, ecosystem or alliance programs, or related roles.
• Experience building or improving multi-stage external relationship processes with internal functions.
• Strong program-management skills with clear owners, milestones, decisions and follow-ups.
• Experience maintaining CRM or project-management data as a system of record.
• Technical literacy to understand product concepts and coordinate onboarding.
• Excellent written and verbal communication across executives, engineers, operators and partners.
• Willingness to travel periodically for partner meetings and events.

Responsibilities

• Build and maintain Picogrid’s partner system of record with relationship stages, owners, contacts, and statuses.
• Design a complete partner lifecycle from intake to onboarding, activation, engagement, and offboarding.
• Coordinate cross-functional onboarding across Engineering, Deployments, Capture, Legal, and Marketing.
• Partner with Engineering to speed up onboarding via documentation and prerequisites.
• Create repeatable engagement programs such as briefings, office hours, and ecosystem updates.
• Maintain partner context with notes, ownership, and handoffs to prevent loss of information.
• Support demonstrations, field deployments, and translation of lessons into onboarding improvements.
• Coordinate co-marketing and external storytelling with approvals and evidence.
• Develop and track partner-health and program-quality metrics to improve the ecosystem.

Skills

Program management

Cross-functional collaboration

CRM / data management

Technical literacy

Written and verbal communication

Travel readiness

Tools

CRM

Job description

Picogrid, Inc. is seeking a dynamic Partner Operations professional in the United States.

You will own the partner lifecycle from onboarding through activation and ongoing engagement, coordinating across Engineering, Deployments, Capture, Legal and Marketing to deliver a consistent partner experience. You will build and maintain the partner system of record, design scalable onboarding, and lead programs that keep partners engaged while translating deployments and demonstrations into practical