Defense Tech Partner Operations Lead

Picogrid, Inc.; El Segundo (CA); Sur place; USD 125 000 - 190 000; Plein temps

Avantages offerts par ce poste

Stock options

401(k) matching

Medical, dental, and vision coverage

Relocation assistance

Unlimited PTO and holidays

Parental leave

Lunch provided in-office

EV charging at HQ

Unique office in El Segundo

Résumé du poste

Picogrid, Inc. is seeking a proactive Partner Operations professional in El Segundo, CA to own the partner lifecycle from onboarding through activation and ongoing engagement.

You will work across Engineering, Deployments, Capture, Legal, and Marketing to ensure partners have a clear owner, current context, and defined next steps, delivering a reliable partner experience. You will design repeatable engagement programs, maintain the partner system of record, and drive health metrics to strengthen

Qualifications

• 4+ years of experience in partner operations, ecosystem or alliance programs, program management, business operations, professional services, or a related role
• Demonstrated experience building or improving a multi-stage operating process involving external relationships and several internal functions
• Strong program-management skills with clear owners, milestones, dependencies, decisions, and follow-up across concurrent workstreams
• Experience maintaining reliable relationship or program data in a CRM, project-management platform, or similar system of record
• Technical literacy to understand product/integration concepts and coordinate onboarding between business, engineering, and operations
• Strong written and verbal communication skills across executives, technical teams, operators, and external partners
• Willingness to travel periodically for partner meetings, demonstrations, events, and field activities

Responsabilités

• Build and maintain Picogrid’s partner system of record with relationship stages, owners, contacts, agreements, status, approvals, commitments, and next actions
• Design and run a consistent partner lifecycle from intake to onboarding, activation, engagement, health reviews, expansion, and offboarding
• Coordinate cross-functional onboarding across Engineering, Deployments, Capture, Legal, and Marketing
• Partner with Engineering to accelerate technical onboarding by gathering interface docs, prerequisites, readiness, and resolving coordination gaps
• Create repeatable engagement programs (briefings, office hours, sessions, events, ecosystem updates)
• Maintain relationship continuity with notes, ownership, handoffs, and follow-through
• Support demonstrations, field deployments, and translations of lessons into better onboarding and engagement
• Coordinate approved co-marketing and external storytelling with logos, claims, case studies, and approvals
• Develop and track partner-health and program-quality metrics to improve the ecosystem

Connaissances

Partner operations

Program management

CRM systems

Cross-functional collaboration

Technical onboarding

Communication

Travel readiness

Outils

CRM software

Project management tools

Description du poste

Picogrid, Inc. is seeking a proactive Partner Operations professional in El Segundo, CA to own the partner lifecycle from onboarding through activation and ongoing engagement.

You will work across Engineering, Deployments, Capture, Legal, and Marketing to ensure partners have a clear owner, current context, and defined next steps, delivering a reliable partner experience. You will design repeatable engagement programs, maintain the partner system of record, and drive health metrics to strengthen