Partner Ecosystem & Operations Lead

Picogrid, Inc.; San Francisco (CA); Sur place; USD 125 000 - 190 000; Plein temps

Avantages offerts par ce poste

Stock options

401(k) matching

Medical, dental, and vision coverage

Relocation assistance

Unlimited PTO

Paid holidays

Parental leave

Office amenities El Segundo

Résumé du poste

Picogrid, Inc. is seeking a proactive Partner Operations professional to own the partner lifecycle from onboarding to ongoing engagement. You will collaborate with Engineering, Deployments, Capture, Legal, and Marketing to ensure clear ownership, current context, and reliable experiences for partners.

You will design scalable onboarding and engagement programs, track health metrics, and drive improvements across the partner ecosystem in support of field deployments and co-marketing efforts.

Qualifications

• 4+ years in partner operations, ecosystem or alliance programs, program management, business operations, professional services, or related role.
• Experience building or improving a multi-stage operating process involving external relationships and several internal functions.
• Strong program-management skills, including defining owners, milestones, dependencies, decisions, and follow-ups across concurrent workstreams.
• Experience maintaining reliable relationship or program data in a CRM, project-management platform, or comparable system of record.
• Technical literacy to understand product and integration concepts, coordinate onboarding, and translate between business, engineering, and operational stakeholders.
• Strong written and verbal communication skills with the judgment to work across executives, technical teams, operators, and external partners.
• Willingness to travel periodically for partner meetings, demonstrations, industry events, and selected field activities.

Responsabilités

• Maintain partner system of record with relationship stage, internal owner, key contacts, agreements, technical status, approvals, commitments, and next actions.
• Design and operate a consistent partner lifecycle spanning intake, qualification support, onboarding, activation, recurring engagement, health reviews, expansion readiness, and responsible offboarding.
• Coordinate cross-functional onboarding across Engineering, Deployments, Capture, Legal, and Marketing so partners understand how to work with Picogrid and internal teams know what has been promised.
• Partner with Engineering to make technical onboarding faster and more repeatable by gathering interface documentation, clarifying integration prerequisites, tracking readiness, and resolving coordination gaps.
• Create repeatable engagement programs—such as partner briefings, technical office hours, working sessions, event participation, and ecosystem updates—that keep relationships useful between deployments and proposals.
• Maintain relationship continuity through clear notes, ownership, handoffs, and follow-through so critical partner context does not disappear when people, priorities, or programs change.
• Support demonstrations, exercises, and selected field deployments to understand how partner technologies perform together and translate those lessons into better onboarding and engagement programs.
• Coordinate approved co-marketing and external storytelling, including logos, compatibility claims, case studies, announcements, and website content, with the evidence and approvals those claims require.
• Develop and track partner-health and program-quality metrics. This includes onboarding time, engagement consistency, technical activation, relationship coverage, data freshness, and participation in relevant programs.

Connaissances

Partner operations

Program management

CRM systems

Communication skills

Travel readiness

Outils

CRM

Project management platform

Description du poste

Picogrid, Inc. is seeking a proactive Partner Operations professional to own the partner lifecycle from onboarding to ongoing engagement. You will collaborate with Engineering, Deployments, Capture, Legal, and Marketing to ensure clear ownership, current context, and reliable experiences for partners.

You will design scalable onboarding and engagement programs, track health metrics, and drive improvements across the partner ecosystem in support of field deployments and co-marketing efforts.