Partner Controls & Compliance Lead

Rocket Travel, Inc.; Chicago (IL); Hybrid; USD 120,000 - 160,000; Full time

Job summary

Rocket Travel by Agoda is seeking a Compliance Program Manager – Partner Controls and Compliance to safeguard partner interests and enable scalable, compliant partnerships. You will drive end-to-end CMS operations, assess external controls, and craft governance documentation while advising cross-functional teams on risk and improvements.

The role emphasizes AI/automation in compliance, cross-partner coordination, and a proactive, detail-oriented approach within a hybrid office setting.

Qualifications

• Bachelor’s degree in Business, Law, Risk Management, or related field.
• 5+ years of experience in compliance, risk management, or process improvement.
• Solid understanding of internal controls, regulatory frameworks, and CMS.
• Self-motivated problem solver, with the ability to navigate ambiguity to deliver results.
• Experience improving Governance, Risk, & Compliance (GRC) tools and compliance processes.
• Identifies and implements opportunities to use AI and automation to enhance compliance efficiency.
• Excellent written and verbal communication, able to distill complex information for diverse audiences.

Responsibilities

• Coordinate end-to-end external assessments; maintain archives of materials.
• Monitor vendor information; flag risks; validate alignment with partner requirements.
• Own design and delivery of annual compliance training programs.
• Design, implement, and improve compliance governance documentation and reporting.
• Advise internal teams on compliance requirements, risk mitigation, and process improvements.
• Promote a culture of integrity and accountability across the organization.

Skills

Compliance

Risk management

CMS

GRC tools

AI in compliance

Communication

Project management

Education

Bachelor’s degree in Business/Law/Risk Management

Tools

GRC software

Job description

Rocket Travel by Agoda is seeking a Compliance Program Manager – Partner Controls and Compliance to safeguard partner interests and enable scalable, compliant partnerships. You will drive end-to-end CMS operations, assess external controls, and craft governance documentation while advising cross-functional teams on risk and improvements.

The role emphasizes AI/automation in compliance, cross-partner coordination, and a proactive, detail-oriented approach within a hybrid office setting.