Partner Compliance & Risk Manager

Careersatagoda; Chicago (IL); On-site; USD 75,000 - 112,000; Full time

Job summary

Agoda’s Rocket Travel by Agoda in Chicago seeks a Compliance Program Manager – Partner Controls and Compliance to safeguard partner interests by navigating evolving partner requirements. You’ll manage the Compliance Management System (CMS) operations and drive continuous improvement.

You'll train teams, monitor risks, and advise cross-functional partners with clear, data-driven recommendations. A proactive, collaborative communicator who thrives in a regulated environment will excel.

Qualifications

• Bachelor’s degree in Business, Law, Risk Management, or related field.
• 5+ years in compliance, risk management or process improvement.
• Strong understanding of internal controls and CMS.
• Proactive problem solver with ability to navigate ambiguity.
• Experience improving GRC tools and processes with gap identification and enhancements.
• Experience applying AI/automation in compliance with validation.
• Excellent multi-priority management and cross-functional execution.
• Excellent written and verbal communication.

Responsibilities

• Manage and optimize the Compliance Management System (CMS) daily operations.
• Monitor vendor information, flag risks, ensure alignment with partner requirements.
• Own design, delivery, and effectiveness of annual compliance training programs.
• Contribute to governance documentation and reporting improvements.
• Serve as risk and compliance SME to partners and communicate solutions clearly.
• Advise internal teams on compliance requirements, risk mitigation, and process improvements.
• Promote integrity and accountability across the organization.

Skills

Regulatory compliance

Risk management

Policy development

GRC tools

AI & automation in compliance

Cross-functional collaboration

Communication skills

Education

Bachelor's degree in Business, Law, Risk Management, or related field

Tools

GRC tools

CMS

Job description

Agoda’s Rocket Travel by Agoda in Chicago seeks a Compliance Program Manager – Partner Controls and Compliance to safeguard partner interests by navigating evolving partner requirements. You’ll manage the Compliance Management System (CMS) operations and drive continuous improvement.

You'll train teams, monitor risks, and advise cross-functional partners with clear, data-driven recommendations. A proactive, collaborative communicator who thrives in a regulated environment will excel.