Partner Compliance Manager

Del Oro Consulting, Inc.; Austin (TX); Remote; USD 59,000 - 62,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k) with match

Job summary

Del Oro Consulting, Inc. seeks a meticulous Partner Compliance Manager to support the Global Partner Organization and Customer Success Practice Maturity Program.

You will evaluate partners' customer success capabilities and translate evidence into objective assessments. The role requires an audit background, strong analytical skills, and the ability to review high volumes of documentation while maintaining professional presence with executive partners.

Qualifications

• Bachelor’s degree in Business Administration, Finance, Auditing, Information Systems, or related field.
• 3–5 years in formal audit, compliance, quality assurance, or rigorous document-review.
• Analytical mind and ability to synthesize subjective info into structured outcomes.
• Experience handling high-volume document review and operational auditing.
• Excellent verbal and written communication; able to articulate requirements clearly.
• Strong executive presence when interacting with stakeholders.

Responsibilities

• Perform comprehensive desk reviews, including documentation reviews and artifact audits.
• Analyze high-volume document submissions with accuracy.
• Assess evidence against practice maturity standards using objective criteria.
• Translate subjective evidence into standardized assessments.
• Communicate findings clearly to Partners and internal stakeholders.
• Engage with executive-level partners on Customer Success maturity discussions.

Skills

Audit & Compliance

Document Review

Data Analysis

Communication Skills

Executive Presence

Education

Bachelor’s degree in Business Administration / Finance / Auditing / Information Systems

Job description

Partner Compliance Manager

Rate: $43-45 W2 | Remote | Ongoing Contract

Del Oro Consulting is seeking a meticulous and analytical Partner Compliance Manager to support our client’s dynamic Global Partner Organization and their Customer Success Practice Maturity Program. In this role, you will be instrumental in evaluating and validating our client’s partners' customer success capabilities against established practice maturity standards. You will leverage your strong audit background and analytical mindset to review high volumes of documentation, translating subjective evidence into objective, standardized assessments.

Key Responsibilities

• Execute comprehensive Desk Reviews—including thorough documentation reviews, evaluation of paper evidence, and the auditing of artifacts—to verify operational proof for the Customer Success Practice Maturity Program.
• Analyze high-volume document submissions efficiently, maintaining a high standard of accuracy and attention to detail.
• Evaluate both the "letter and spirit of the law" when reviewing evidence, determining whether partner submissions truly fulfill the overall principles of the required Practice Maturity skills.
• Transform subjective language and qualitative evidence into objective, standardized, and defensible assessments.
• Exercise sound, independent judgment and subjective evidence decision-making capabilities within established audit frameworks.
• Articulate requirements, findings, and feedback clearly and professionally to Partners and internal client stakeholders.
• Champion key principles of Customer Success and the overarching phases of the LAER model (Land, Adopt, Expand, Renew) during partner evaluations and internal discussions.
• Maintain a commanding professional presence, representing the client effectively when discussing Customer Success strategies and maturity standards with executive-level partners.

Required Qualifications

• Bachelor’s degree in Business Administration, Finance, Auditing, Information Systems, or a related field.
• Minimum of 3 to 5 years of experience in a formal audit, compliance, quality assurance, or rigorous document-review role.
• Exceptional analytical mind and advanced analytical thinking skills, with the proven ability to synthesize complex, subjective information into structured outcomes.
• Proven experience handling high-volume document review and operational auditing processes.
• Outstanding verbal and written communication skills, with the ability to articulate complex requirements clearly to diverse audiences.
• Strong executive presence and professional polish when interacting with internal stakeholders and external partners.

Details of Position

• Work Arrangement: Remote
• $43-$45, Consultant, Contract Opportunity on W2
• Benefits include Medical, Dental, Vision & 401(k) (with a match)
• Applicants must be authorized to work for any employer in the United States. We are currently unable to sponsor or take over sponsorship of employment Visa.

Del Oro Consulting is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.