Partner Compliance Manager

Del-Oro-Consulting,-Inc.-1; United States; Remote; USD 59,000 - 62,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with match

Job summary

Del Oro Consulting is seeking a meticulous Partner Compliance Manager to support the Global Partner Organization and Customer Success Practice Maturity Program. You will evaluate partner customer success capabilities against maturity standards, translating evidence into objective assessments and applying robust audit frameworks.

Remote contract opportunity on a W2, with a rate of $43–$45 per hour. Requires 3–5 years of audit/compliance experience and strong analytical, communication, and

Qualifications

• Bachelor’s degree in Business Administration, Finance, Auditing, Information Systems, or related field.
• 3–5 years in formal audit, compliance, quality assurance, or rigorous document-review.
• Understanding of Customer Success and the LAER model.
• Strong analytical thinking and ability to synthesize subjective info into structured outcomes.
• Experience handling high-volume document review and auditing processes.
• Excellent verbal and written communication; ability to articulate requirements to diverse audiences.
• Executive presence when interacting with stakeholders and partners.

Responsibilities

• Perform comprehensive desk reviews to verify evidence for the Partner program.
• Analyze high-volume partner documents with accuracy.
• Assess evidence against LAER principles to ensure compliance.
• Convert subjective evidence into objective, defensible assessments.
• Offer independent judgments within audit frameworks.
• Clearly articulate findings to Partners and stakeholders.
• Represent client in discussions on Customer Success maturity with executives.
• Champion LAER phases in partner evaluations.

Skills

Analytical thinking

Audit experience

Communication

Executive presence

Documentation review

Education

Bachelor’s degree in Business Administration, Finance, Auditing, Information Systems, or related field

Job description

Partner Compliance Manager
Rate: $43-45 W2 | Remote | Ongoing Contract

Del Oro Consulting is seeking a meticulous and analytical Partner Compliance Manager to support our client’s dynamic Global Partner Organization and their Customer Success Practice Maturity Program. In this role, you will be instrumental in evaluating and validating our client’s partners' customer success capabilities against established practice maturity standards. You will leverage your strong audit background and analytical mindset to review high volumes of documentation, translating subjective evidence into objective, standardized assessments.

Key Responsibilities

• Execute comprehensive Desk Reviews—including thorough documentation reviews, evaluation of paper evidence, and the auditing of artifacts—to verify operational proof for the Customer Success Practice Maturity Program.


• Analyze high-volume document submissions efficiently, maintaining a high standard of accuracy and attention to detail.


• Evaluate both the \"letter and spirit of the law\" when reviewing evidence, determining whether partner submissions truly fulfill the overall principles of the required Practice Maturity skills.


• Transform subjective language and qualitative evidence into objective, standardized, and defensible assessments.


• Exercise sound, independent judgment and subjective evidence decision-making capabilities within established audit frameworks.


• Articulate requirements, findings, and feedback clearly and professionally to Partners and internal client stakeholders.


• Champion key principles of Customer Success and the overarching phases of the LAER model (Land, Adopt, Expand, Renew) during partner evaluations and internal discussions.


• Maintain a commanding professional presence, representing the client effectively when discussing Customer Success strategies and maturity standards with executive-level partners.

Required Qualifications

• Bachelor’s degree in Business Administration, Finance, Auditing, Information Systems, or a related field.


• Minimum of 3 to 5 years of experience in a formal audit, compliance, quality assurance, or rigorous document-review role.


• Demonstrated understanding of key principles of Customer Success and the LAER model (Land, Adopt, Expand, Renew).


• Exceptional analytical mind and advanced analytical thinking skills, with the proven ability to synthesize complex, subjective information into structured outcomes.


• Proven experience handling high-volume document review and operational auditing processes.


• Outstanding verbal and written communication skills, with the ability to articulate complex requirements clearly to diverse audiences.


• Strong executive presence and professional polish when interacting with internal stakeholders and external partners.

Details of Position:

• Work Arrangement: Remote


• $43-$45, Consultant, Contract Opportunity on W2


• Benefits include Medical, Dental, Vision & 401(k) (with a match)


• Applicants must be authorized to work for any employer in the United States. We are currently unable to sponsor or take over sponsorship of employment Visa.

Del Oro Consulting is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.