Partner Account Manager (Spanish & English & Russian)

Social Discovery Group; United States; À distance; USD 42 000 - 54 000; Plein temps

Avantages offerts par ce poste

Remote opportunity

Vacation 28 days per year

Wellness days per year

Bonuses up to $5000 for referrals

Training reimbursement 50% of cost

English lessons, corporate discount

Health benefits

Résumé du poste

Social Discovery Group (SDG) is hiring a Junior Partner Account Manager (fluent in Spanish, Russian, and English) to join our Quality Compliance team in Content & Service Quality Operations. This remote, full‑time role involves managing partner relations, analyzing performance metrics, and improving CRM workflows across global teams.

You will work with Bitrix CRM, Google Sheets, and Google Workspace, coordinating with cross‑functional stakeholders.

Qualifications

• Proficiency in Spanish and Russian (reading, writing, ability to communicate) - C1+.
• Proficiency in English (reading, writing, ability to communicate) - B1+.
• Excellent communication skills.
• Experience negotiating with contractors/partners and handling claims.
• Confident working with data in tables (Google Sheets, Excel).
• Advanced user of Google Workspace.

Responsabilités

• Independently managing operational and analytical tasks from goal setting through to execution and result control.
• Analyzing statistics, reports, and key partner performance metrics to identify quality improvement opportunities.
• Developing and implementing quality sufficiency and strategies in collaboration with the team and cross‑functional stakeholders.
• Supporting and managing partners in Bitrix CRM, including handling complex and non‑standard requests.
• Contributing to the improvement of partner‑related processes and tools (CRM, reporting, files, internal guidelines).
• Collaborating with internal teams to achieve shared goals related to efficiency and cost optimization.

Connaissances

Spanish

Russian

English

Communication skills

Data analysis

Google Sheets

Excel

Google Workspace

Outils

Bitrix CRM

Description du poste

Описание

Social Discovery Group (SDG) is a group of social discovery companies. SDG solves the problems of loneliness, isolation, and disconnection - transforming virtual intimacy into the new normal. SDG’s products redefine the way people interact and connect with one another. Our portfolio includes social entertainment platforms designed to connect people online across different cultures and regions of the world. We bring together a team of like‑minded people and IT professionals who specialize in creating and developing globally impactful social discovery products. Our international team of digital nomads works remotely from all over the world. We’re proud to be a two‑time “Great Place to Work” winner (USA & Japan, 2024–2025) and a Top‑5 Company for Work‑From‑Anywhere Jobs (FlexJobs, 2025). We are looking for a Junior Partner Account Manager (fluent in Spanish, Russian, and English) to join our Quality Compliance team in Content & Service Quality Operations department.

Задачи

• Independently managing operational and analytical tasks from goal setting through to execution and result control;
• Analyzing statistics, reports, and key partner performance metrics to identify quality improvement opportunities;
• Developing and implementing quality sufficiency and strategies in collaboration with the team and cross‑functional stakeholders;
• Supporting and managing partners in Bitrix CRM, including handling complex and non‑standard requests;
• Contributing to the improvement of partner‑related processes and tools (CRM, reporting, files, internal guidelines);
• Collaborating with internal teams to achieve shared goals related to efficiency and cost optimization.

Требования

• Proficiency in Spanish and Russian (reading, writing, ability to communicate) - C1+;
• Proficiency in English (reading, writing, ability to communicate) - B1+;
• Excellent communication skills;
• Experience in negotiating, working with contractors, partners, working with claims;
• Confident work with data in tables (Google Sheets, Excel);
• Advanced user of Google Workspace.

Условия

• REMOTE OPPORTUNITY to work full time;
• Vacation 28 calendar days per year;
• 7 wellness days per year (time off) that can be used to deal with household issues, to lie down and recover without taking sick leave;
• Bonuses up to $5000 for recommending successful applicants for positions in the company;
• 50% payment for professional training, international conferences and meetings;
• Corporate discount for English lessons;
• Health benefits.
• According to the paychecks, if you are not eligible for corporate medical insurance, the company will compensate you with up to $ 1,000 gross per year per employee. This can be spent on self‑purchase of health insurance or on doctor’s fees for yourself and close relatives (spouse, children);
• Workplace organization. The company provides all employees with an equipped workplace and all the necessary equipment (table, armchair, wifi, etc.) in our offices or co‑working locations. In the other locations, the company provides reimbursement of workplace costs up to $ 1000 gross once every 3 years, according to the paychecks. This money can be spent on the rent of the co‑working room, on equipping the working place at home (desk, chair, Internet, etc.) during those 3 years;
• Internal gamified gratitude system: receive bonuses from colleagues and exchange them for merch, team building activities, massage certificates, etc.