Part-Time Wireless Retail Sales Rep - Commission & Base Pay

Tcc-Wireless; New Haven (CT); On-site; USD 23,000 - 26,000; Part time

Benefits offered by this job

Aflac Insurance

Development and growth opportunities

Job summary

TCC Wireless in New Haven, CT is hiring a part-time Retail Sales Representative (RSLSREP) for the T-Mobile brand. You will greet customers, promote phone plans, and help with activations and bill payments while earning base pay plus commission.

This fast-paced role requires a strong customer focus, 6 months retail experience, ability to work nights/weekends, and excellent communication. Bilingual English and Spanish is a plus.

Qualifications

• High School Diploma or GED.
• At least 18 years of age.
• Minimum 6 months experience in retail and/or sales with strong customer focus.
• Legally authorized to work in the United States.
• Ability to work nights, weekends, and holidays in a retail environment.
• Fluent in English and Spanish is a plus.

Responsibilities

• Provides world-class customer service including greeting customers in the stores, answering phones and assessing their needs.
• Drives monthly revenue goals through acquiring new customer accounts, maximizing existing customers’ accounts, identifying revenue opportunities, and excelling in quality metrics.
• Builds relationships with TCC Wireless employees and customers across all channels of the business.
• Works with store management in opening, closing and operating the retail facility, including but not limited to cash handling, inventory count and deposits.
• Ensures compliance with all company policies and procedures.
• Maintains store appearance, back room, restrooms and individual work area according to the retail store standards.
• Patiently explores customer needs regarding their experience with thoughtful questions and support with service activations, changes and bill payments, equipment replacement, selling accessories and processing price plan changes and upgrades.
• RSLSREP is responsible for achieving assigned performance metrics.

Skills

Customer service

Sales

Bilingual English/Spanish

Communication skills

Education

High School Diploma or GED

Tools

Cash handling equipment

Job description

TCC Wireless in New Haven, CT is hiring a part-time Retail Sales Representative (RSLSREP) for the T-Mobile brand. You will greet customers, promote phone plans, and help with activations and bill payments while earning base pay plus commission.

This fast-paced role requires a strong customer focus, 6 months retail experience, ability to work nights/weekends, and excellent communication. Bilingual English and Spanish is a plus.