Health & Wellness Specialist, Part Time Evenings, Ashburn

iCRYO; Ashburn (VA); On-site; USD 22,000 - 33,000; Part time

Benefits offered by this job

Discounts on wellness services

Commission

Part-time schedule

Weekend availability

Job summary

iCRYO is seeking a motivated Health and Wellness Specialist at our One Loudoun location. This part-time role focuses on delivering exceptional guest experiences and supporting Cryotherapy, IV infusions, and other wellness services.

Ideal candidates have strong customer service skills, enjoy working in a fast-paced team, and are passionate about health and wellness. Weekend availability and a flexible shift schedule are required, with competitive hourly pay and commission.

Qualifications

• Experience in health, wellness, fitness, or customer service preferred.
• Excellent interpersonal and communication skills.
• Strong organizational skills and attention to detail.
• Ability to work in a fast-paced, team-oriented environment.
• Passion for health and wellness with a desire to learn and grow within the industry.
• Tech-savvy with the ability to learn new software systems quickly.

Responsibilities

• Greet and assist guests with enthusiasm and professionalism.
• Educate guests on services including Cryotherapy, Red Light Therapy, IV Infusions, Body Sculpting, and more.
• Conduct consultations and guide guests toward suitable services and packages.
• Manage guest check-in/check-out, scheduling, and payment processing.
• Maintain cleanliness and sanitation standards throughout the center.
• Assist with marketing and outreach efforts, including promotions.
• Support wellness services by prepping rooms and assisting providers.
• Participate in ongoing training to stay knowledgeable about products and protocols.

Skills

Customer service

Interpersonal skills

Organizational skills

Team player

Tech-savvy

Tools

Center software

Job description

Job Summary

We are seeking a motivated and enthusiastic Health and Wellness Specialist to join our team at iCRYO One Loudoun. This front-line role is essential to delivering exceptional guest experiences and supporting a variety of wellness services. The ideal candidate is passionate about health, has excellent customer service skills, and is eager to help others achieve their wellness goals.

Key Responsibilities

Greet and assist guests with enthusiasm and professionalism, creating a welcoming and supportive environment.

Educate guests on available services including Cryotherapy, Red Light Therapy, IV Infusions, Body Sculpting, and more.

Conduct consultations and help guide guests toward the right services and packages based on their individual goals.

Manage guest check-in/check-out, scheduling, and payment processing using our center’s software platforms.

Maintain cleanliness and sanitation standards throughout the center.

Assist with marketing and outreach efforts, including promoting new services and seasonal specials.

Support wellness services as needed (e.g., prepping rooms, assisting providers, setting up equipment).

Participate in ongoing training to remain knowledgeable about products, protocols, and services.

Qualifications

Prior experience in health, wellness, fitness, or customer service is preferred.

Excellent interpersonal and communication skills.

Strong organizational skills and attention to detail.

Ability to work in a fast-paced, team-oriented environment.

Passion for health and wellness with a desire to learn and grow within the industry.

Tech-savvy with the ability to learn new software systems quickly.

Schedule Requirements

This is a part-time position.

Must be available to work weekends as needed.

Flexibility to work either morning, evening, or weekend shifts as needed.

Competitive hourly pay + commission.

Discounts on wellness services and products

Supportive and team-focused environment

Opportunities for growth and advancement in the wellness industry