Health & Wellness Specialist, Part Time, Ashburn

iCRYO; Ashburn (VA); On-site; USD 17,000 - 28,000; Part time

Benefits offered by this job

Discounts on wellness services

Commission

Job summary

iCRYO One Loudoun in Ashburn, VA seeks a Health and Wellness Specialist to deliver outstanding guest experiences and support diverse wellness services. This front-line role requires a passion for health, strong customer service, and a readiness to help guests achieve their wellness goals.

You will greet guests, educate them on Cryotherapy, Red Light Therapy, IV Infusions, and Body Sculpting, and guide selections based on individual goals.

Qualifications

• Prior experience in health, wellness, fitness, or customer service is preferred.
• Excellent interpersonal and communication skills.
• Strong organizational skills and attention to detail.
• Ability to work in a fast-paced, team-oriented environment.
• Passion for health and wellness with a desire to learn and grow within the industry.
• Tech-savvy with the ability to learn new software systems quickly.

Responsibilities

• Greet and assist guests with enthusiasm and professionalism, creating a welcoming and supportive environment.
• Educate guests on available services including Cryotherapy, Red Light Therapy, IV Infusions, Body Sculpting, and more.
• Conduct consultations and help guide guests toward the right services and packages based on their individual goals.
• Manage guest check-in/check-out, scheduling, and payment processing using our center’s software platforms.
• Maintain cleanliness and sanitation standards throughout the center.
• Assist with marketing and outreach efforts, including promoting new services and seasonal specials.
• Support wellness services as needed (e.g., prepping rooms, assisting providers, setting up equipment).
• Participate in ongoing training to remain knowledgeable about products, protocols, and services.

Skills

Customer service

Interpersonal skills

Teamwork

Tech-savvy

Job description

Job Summary:
We are seeking a motivated and enthusiastic Health and Wellness Specialist to join our team at iCRYO One Loudoun. This front-line role is essential to delivering exceptional guest experiences and supporting a variety of wellness services. The ideal candidate is passionate about health, has excellent customer service skills, and is eager to help others achieve their wellness goals.

Key Responsibilities:

Greet and assist guests with enthusiasm and professionalism, creating a welcoming and supportive environment.

Educate guests on available services including Cryotherapy, Red Light Therapy, IV Infusions, Body Sculpting, and more.

Conduct consultations and help guide guests toward the right services and packages based on their individual goals.

Manage guest check-in/check-out, scheduling, and payment processing using our center’s software platforms.

Maintain cleanliness and sanitation standards throughout the center.

Assist with marketing and outreach efforts, including promoting new services and seasonal specials.

Support wellness services as needed (e.g., prepping rooms, assisting providers, setting up equipment).

Participate in ongoing training to remain knowledgeable about products, protocols, and services.

Qualifications:

Prior experience in health, wellness, fitness, or customer service is preferred.

Excellent interpersonal and communication skills.

Strong organizational skills and attention to detail.

Ability to work in a fast-paced, team-oriented environment.

Passion for health and wellness with a desire to learn and grow within the industry.

Tech-savvy with the ability to learn new software systems quickly.

Schedule Requirements:

This is a part-time position.

Must be available to work weekends as needed.

Flexibility to work either morning, evening, or weekend shifts as needed.

Competitive hourly pay + commission.

Discounts on wellness services and products

Supportive and team-focused environment

Opportunities for growth and advancement in the wellness industry