Part-Time Weekend Front Desk Agent | Guest Experience Pro

Aimbridge Hospitality, LLC; Palmesta (FL); On-site; USD 16,531,000 - 30,307,000; Part time

Benefits offered by this job

Daily Pay

Medical, Dental, Vision

Short-Term Disability

Long-Term Disability

Term Life Insurance

PTO

401k

Job summary

Holiday Inn Express & Suites Naples North is looking for a Front Desk Agent to warmly welcome guests, manage check-ins/check-outs, and respond to inquiries with a professional demeanor. The role emphasizes accuracy and guest satisfaction in a fast-paced setting, with daily responsibilities at the front desk.

The position is part-time (2 days per week, Saturdays and Sundays, 7a–3p) and includes benefits after an initial waiting period; familiarity with hotel software and MS Office is preferred,

Qualifications

• High school diploma or equivalent; hospitality experience preferred.
• Familiarity with hotel management software and Microsoft Office suite.
• Previous guest service experience is a plus.

Responsibilities

• Deliver warm, professional guest service at check-in/check-out.
• Communicate clearly with guests and team members to coordinate requests.
• Manage reservations, payments, and room assignments with accuracy.
• Handle issues promptly to maintain guest satisfaction.

Skills

Guest Service

Communication

Multitasking

Problem Solving

Education

High school diploma or equivalent

Tools

Hotel management software

Microsoft Office

Job description

Holiday Inn Express & Suites Naples North is looking for a Front Desk Agent to warmly welcome guests, manage check-ins/check-outs, and respond to inquiries with a professional demeanor. The role emphasizes accuracy and guest satisfaction in a fast-paced setting, with daily responsibilities at the front desk.

The position is part-time (2 days per week, Saturdays and Sundays, 7a–3p) and includes benefits after an initial waiting period; familiarity with hotel software and MS Office is preferred,