Part-Time Visitor Experience & Safety Specialist

Milwaukee Rescue Mission; Milwaukee (WI); On-site; USD 26,000 - 29,000; Part time

Benefits offered by this job

Hiring range

Free onsite parking

Free meals during shift

Casual dress

Job summary

Milwaukee Rescue Mission is seeking a part-time Visitor Experience Safety & Security Officer. This role blends hospitality with professional safety duties, greeting visitors in the lobby with a warm, mission-driven approach while maintaining campus security.

The position may require coverage at the Distribution Center or other Milwaukee Rescue Mission sites as needed. The schedule is part-time (20-24 hours/week) with specific evening and weekend shifts listed.

Qualifications

• High School diploma or GED required; Associate degree preferred.
• Minimum 2 years customer service, hospitality, concierge, reception, or security-related experience preferred.
• Outstanding customer service skills; friendly and welcoming personality.
• Strong verbal and interpersonal skills; ability to de-escalate and communicate clearly.

Responsibilities

• Conduct regular patrols and inspections of the building and grounds.
• Monitor surveillance cameras, alarm systems, and access control during shift.
• Respond to alarms and emergencies; contact emergency personnel for high-risk situations.
• Assist with escorts for staff and guests to vehicles after dark.
• Perform First Aid and other life-saving measures when necessary.
• Support emergency drills per action plans.
• Assist with guest screening and breathalyzer tests at shelters as needed.
• Provide safety and security support at other Milwaukee Rescue Mission locations.

Skills

Customer service

Hospitality

Security experience

Verbal skills

Interpersonal skills

Organizational skills

Time management

Microsoft Office

Surveillance systems

Education

High school diploma or GED

Associate degree

Tools

Access control systems

Surveillance systems

Job description

Milwaukee Rescue Mission is seeking a part-time Visitor Experience Safety & Security Officer. This role blends hospitality with professional safety duties, greeting visitors in the lobby with a warm, mission-driven approach while maintaining campus security.

The position may require coverage at the Distribution Center or other Milwaukee Rescue Mission sites as needed. The schedule is part-time (20-24 hours/week) with specific evening and weekend shifts listed.