Part-Time Vision Care Specialist & Patient Experience Lead

Visionworks of America, Inc.; Miami (FL); On-site; USD 21,000 - 26,000; Part time

Benefits offered by this job

Vision Coverage

Paid Parental Leave

Bereavement Leave

401 (k) Savings Plan

Paid Time off

Milestone anniversary awards

Medical, Dental for Full Timers

Job summary

Visionworks of America, Inc. is seeking a charismatic Clinical Specialist (CS)/Optometric Assistant to be the welcoming face of our Exam Practice, guiding patients through the Visionworks journey with friendly, human and bold service.

This role handles preliminary testing, maintains patient records, introduces patients to the OD, and supports the sales floor with product education while ensuring a smooth, positive patient experience.

Qualifications

• Related customer or patient experience preferred, but not necessary
• HS diploma, GED or equivalent related job experience

Responsibilities

• Maintain complete and accurate patient records before conducing preliminary testing
• Introduce patient to OD and provide OD with important patient information
• Transition patient from doctor to sales floor and provide associates necessary information to educate and recommend products and services that meet their eye care needs
• Execute day-to-day operational activities to support the store's exam lane maintenance and patient experience goals including restocking inventory, cleaning equipment, and answering phones to meet additional patient needs

Education

HS diploma, GED or equivalent related job experience

Job description

Visionworks of America, Inc. is seeking a charismatic Clinical Specialist (CS)/Optometric Assistant to be the welcoming face of our Exam Practice, guiding patients through the Visionworks journey with friendly, human and bold service.

This role handles preliminary testing, maintains patient records, introduces patients to the OD, and supports the sales floor with product education while ensuring a smooth, positive patient experience.