Part-Time Vision Care Assistant & Patient Experience

Visionworks

Waldorf (MD)

On-site

USD 2,066,000 - 2,342,000

Part time

9 days ago

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Benefits offered by this job

Vision Coverage
Paid Parental Leave
Bereavement Leave
401 (k) Savings Plan
Paid Time off
Milestone anniversary awards
Medical, Dental for Full Timers
And more!

Job summary

Visionworks is seeking a Part Time Clinical Specialist (CS)/Optometric Assistant to be the face of our Exam Practice, trained in eye health, preliminary testing, optics, and managed vision care, guiding patients through the Visionworks experience.

You will support the store's exam lane, handle patient records, assist with transitions from doctor to sales floor, and help educate customers on products and services to meet their eye care needs.

Qualifications

  • Related customer or patient experience preferred, but not necessary
  • HS diploma, GED or equivalent related job experience

Responsibilities

  • Maintain complete and accurate patient records before conducing preliminary testing
  • Introduce patient to OD and provide OD with important patient information
  • Transition patient from doctor to sales floor and provide associates necessary information to educate and recommend products and services that meet their eye care needs
  • Execute day-to-day operational activities to support the store's exam lane maintenance and patient experience goals including restocking inventory, cleaning equipment, and answering phones to meet additional patient needs

Skills

Customer service

Education

HS diploma or GED

Job description

Visionworks is seeking a Part Time Clinical Specialist (CS)/Optometric Assistant to be the face of our Exam Practice, trained in eye health, preliminary testing, optics, and managed vision care, guiding patients through the Visionworks experience.

You will support the store's exam lane, handle patient records, assist with transitions from doctor to sales floor, and help educate customers on products and services to meet their eye care needs.

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