Part-Time Virtual Outbound Call Center Representative

Windy City Call Center; Austin (TX); On-site; USD 20,664 - 23,419; Part time

Benefits offered by this job

Paid Time Off after 90 days

Paid online training

Job summary

Windy City Call Center is seeking part-time outbound call center professionals to call homeowners who have expressed interest in home improvement services and set high-quality appointments. You will work a fixed schedule within our business hours, with Friday and Sunday shifts required.

Training is provided, and pay offers opportunity for growth with the company. Strong listening skills and a professional phone presence are essential, along with the ability to multitask while navigating multiple

Qualifications

• Proven ability to listen actively and communicate clearly on the phone.
• Comfort with multitasking across multiple applications while speaking with customers.
• Experience in outbound call settings preferred.

Responsibilities

• Call homeowners who expressed interest in home improvement services.
• Set qualified appointments while meeting performance goals.
• Maintain a fixed schedule within business hours you build.
• Friday availability is required.
• Sunday availability is required.

Skills

Strong listening skills

Professional phone presence

Multitasking while on calls

Job description

We're an appointment-setting call center looking for part time outbound call center professionals who enjoy connecting with customers and setting quality appointments. We believe great people build great teams, so we're always interested in meeting talented individuals. This posting is for future openings.

What You’ll Do

• Call homeowners who have expressed interest in home improvement services
• Set qualified appointments while meeting performance goals
• Work a fixed schedule that you build within our available business hours
• Friday availability is required
• Sunday availability is required

What We’re Looking For

• Prior outbound call center experience (appointment setting preferred)
• Strong listening skills and a professional phone presence
• Ability to multitask while speaking on the phone and navigating multiple computer applications
• Texas residency required
• Reliable, dependable, and able to consistently work required Friday and Sunday shifts

Pay and Benefits

• $15.00–$17.00 per hour, based on experience
• Pay increase after 30 days of employment
• Paid Time Off (PTO) after 90 days for both full-time and part-time employees
• Paid online training

Technical Requirements

• High-speed wired internet connection (Wi-Fi not permitted)
• Windows 11 or newer with at least 8GB RAM and a 2.10 GHz processor
• Webcam required for training and meetings