Part-Time Appointment Setter (Warm Leads) — $20/hr + bonus
Big Financial Services helps pre-retirees and retirees gain clarity and confidence about retirement. We’re hiring a part-time appointment setter to call warm contacts (marketing inquiries, seminar attendees, existing lists) and book in-office appointments for our advisory team. You’ll be calling people who opted in / requested information / attended an event.
Hours: 20 hours/week to start (opportunity to grow to full-time)
Location: Tampa, FL
What you’ll do
- Make outbound calls to warm leads and existing contacts (no random cold calling)
- Have friendly, professional conversations and schedule appointments
- Confirm basics (availability, best contact info, reason for interest)
- Use simple rebuttals and empathy with retirees/pre-retirees
- Send confirmations/reminders to improve show rate
- Log clear notes in the CRM so advisors are prepared
- Follow compliance and calling policies (DNC, consent, call windows)
What success looks like (clear, measurable)
- Consistent activity: dials, connections, conversations
- Strong appointment volume and quality (right-fit households)
- Clean CRM notes and reliable follow-up
- You build trust quickly — you’re not reading a script like a robot
You’re a fit if you have
- 1+ year outbound calling / appointment setting experience (industry not required)
- Confidence handling “not interested” without getting rattled
- Reliable attendance and the ability to stay organized
- Comfort using a CRM and following a call process