Part-Time Veterinary Receptionist — Warm Client Care

Innovetive Petcare; Town of Florida (NY); On-site; USD 24,796 - 30,307; Part time

Benefits offered by this job

Employee discounts

Comprehensive onboarding and hands-on

Continuing education and professional

Scholarship opportunities in vet tech

CalmHealth mental wellness resources

Rocket Lawyer access

Team-oriented hospital culture

Job summary

Doral Centre Animal Hospital, located in Doral, FL, is seeking a compassionate Veterinary Receptionist (Client Service Representative) to join our team on a part-time basis. You will be the first point of contact for clients and patients, handling phones, scheduling, and front-desk duties with a focus on excellent client service.

The ideal candidate has experience in veterinary client service, strong interpersonal skills, and proficiency with veterinary software.

Qualifications

• Minimum of one year of veterinary receptionist, veterinary client service, or medical front desk experience.
• Previous experience in a veterinary hospital or animal healthcare setting.
• Familiarity with veterinary medical terminology.
• Experience with veterinary software such as Cornerstone, AVImark, ezyVet, or similar platforms.
• Bilingual (English/Spanish) strongly preferred.

Responsibilities

• Welcoming clients and patients with professionalism, warmth, and compassion.
• Answering multi-line phones, scheduling appointments, and managing daily calendars.
• Checking patients in and out with accurate documentation.
• Maintaining electronic medical records with attention to detail.
• Processing invoices, payments, and client financial transactions.
• Explaining hospital services, appointment expectations, and discharge instructions.
• Assisting with prescription requests and medication pick-up coordination under veterinarian direction.
• Communicating effectively with veterinarians, technicians, and support staff to ensure efficient patient flow.

Skills

Veterinary client service

Bilingual English/Spanish

Tools

Cornerstone

AVImark

ezyVet

Job description

Doral Centre Animal Hospital, located in Doral, FL, is seeking a compassionate Veterinary Receptionist (Client Service Representative) to join our team on a part-time basis. You will be the first point of contact for clients and patients, handling phones, scheduling, and front-desk duties with a focus on excellent client service.

The ideal candidate has experience in veterinary client service, strong interpersonal skills, and proficiency with veterinary software.