Part-Time Veterinary CSR

Community Veterinary Partners; Uxbridge (MA); On-site; USD 24,000 - 28,000; Part time

Benefits offered by this job

Competitive compensation

Health, dental, and vision insurance

Mental health support with 24/7 access

Paid time off and holiday pay

401(k) with employer match

Free RACE-approved continuing教育

Employee incentive programs

Personal pet care discounts across the

Pet insurance discounts

Opportunities for professional growth

Job summary

Uxbridge Animal Hospital in Uxbridge, MA is seeking a friendly Veterinary Customer Service Representative to join our AAHA-accredited team. This part-time role focuses on front desk duties, client communication, and a positive first impression as clients arrive or call.

You’ll handle check-in/check-out, appointments, payments, and basic admin, with rotating Saturday shifts. Previous CSR experience preferred; veterinary exposure a plus.

Qualifications

• Previous customer service or receptionist experience preferred.
• Veterinary or healthcare experience is a plus.
• Strong communication and interpersonal skills.
• Comfortable using computers and veterinary practice management software.
• Ability to multitask and stay organized in a busy environment.
• Dependable, professional, and team-oriented.
• Comfortable working a rotating Saturday schedule.

Responsibilities

• Greeting clients and assisting with check-in and check-out.
• Answering incoming phone calls and responding to client questions.
• Scheduling and confirming appointments.
• Updating client and patient information.
• Processing payments and maintaining accurate records.
• Communicating client needs and messages to the veterinary team.
• Assisting with prescription and food pickup.
• Responding to emails and completing general administrative tasks.
• Providing compassionate support to clients during routine and difficult visits.
• Helping maintain an organized and welcoming front desk area.

Skills

Communication skills

Interpersonal skills

Computer literacy

Multitasking

Team oriented

Reliable / dependable

Job description

Veterinary Customer Service Representative

Uxbridge Animal Hospital | Uxbridge, MA

Part-Time | Monday–Friday, 8:00 AM–1:00 PM + Saturday Rotation

Join the Team at Uxbridge Animal Hospital

Uxbridge Animal Hospital is seeking a friendly, dependable Veterinary Customer Service Representative (CSR) to join our dedicated team.

As an AAHA-accredited hospital, we are committed to providing high-quality veterinary care while creating a welcoming, supportive environment for our clients, patients, and team members.

This is a great opportunity for someone who enjoys working with people, thrives in a busy environment, and wants to be part of a collaborative veterinary team.

Schedule

• Part-time position
• Monday–Friday, 8:00 AM–1:00 PM
• Rotating Saturdays

What You’ll Do

As a Veterinary CSR, you’ll be one of the first points of contact for our clients and play an important role in creating a positive experience from the moment they call or walk through our doors.

Responsibilities Include

• Greeting clients and assisting with check-in and check-out
• Answering incoming phone calls and responding to client questions
• Scheduling and confirming appointments
• Updating client and patient information
• Processing payments and maintaining accurate records
• Communicating client needs and messages to the veterinary team
• Assisting with prescription and food pickup
• Responding to emails and completing general administrative tasks
• Providing compassionate support to clients during both routine and difficult visits
• Helping maintain an organized and welcoming front desk area

What We’re Looking For

• Previous customer service or receptionist experience preferred
• Veterinary or healthcare experience is a plus
• Strong communication and interpersonal skills
• Comfortable using computers and learning veterinary practice management software
• Ability to multitask and stay organized in a busy environment
• Dependable, professional, and team-oriented
• Comfortable working a rotating Saturday schedule

Perks & Benefits

Eligible Employees May Receive

• Competitive compensation
• Health, dental, and vision insurance
• Mental health support with 24/7 access
• Paid time off and holiday pay
• 401(k) with employer match
• Free RACE-approved continuing education
• Employee incentive programs
• Personal pet care discounts across the CVP network
• Pet insurance discounts
• Opportunities for professional growth and internal advancement

If you’re passionate about helping people and pets and are looking for a supportive veterinary team where your work makes a difference, we’d love to hear from you.