Part-Time Veterinary Care Coordinator & Front Desk

PetVet Care Centers; Memphis (TN); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Medical, dental, and vision insurance

Paid Parental Leave

401(k) with discretionary contribution

Team Member Pet Discounts

Emotional wellbeing support

CE stipends and career development

Job summary

PetVet Care Centers' Animal Emergency Center in Memphis, Tennessee, is seeking a Part-Time Veterinary Receptionist (Care Coordinator) to join the team. The role emphasizes administrative support and exceptional customer service in a high-volume environment.

The hospital offers after-hours and weekend coverage with a strong culture of care, local autonomy, and national resources, providing opportunities to grow clinically and professionally while helping pets and their families in urgent

Qualifications

• Must be 18 years of age or older.
• Minimum 2 years of receptionist experience in a day clinic.

Responsibilities

• Provides excellent customer service in-person, over the phone, and during high-stress situations.
• Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments.
• Handles basic medical emergencies for pets and owners, ensuring safety and well-being.
• Assists with medication pickups, inquiries, and provides information about services and products.
• Inputs and manages data in practice management software, including billing and accounts.
• Assists with retail sales, weighing pets, processing faxes, and maintaining records.
• Reconciles cash drawer and performs end-of-day duties for accurate financial transactions.

Job description

PetVet Care Centers' Animal Emergency Center in Memphis, Tennessee, is seeking a Part-Time Veterinary Receptionist (Care Coordinator) to join the team. The role emphasizes administrative support and exceptional customer service in a high-volume environment.

The hospital offers after-hours and weekend coverage with a strong culture of care, local autonomy, and national resources, providing opportunities to grow clinically and professionally while helping pets and their families in urgent