Part-Time Venue Event Captain: Guest Experience & Ops

INDUSTRY (ASO); Indianapolis (IN); On-site; USD 22,000 - 33,000; Part time

Benefits offered by this job

Retirement benefits

Workers’ Compensation Insurance

Job summary

828 Venue Management Company is seeking a Part-time Venue Event Captain in the Indianapolis area. You will serve as the primary onsite venue representative, delivering exceptional hospitality and coordinating operations across events.

The role requires bartending experience, strong communication, and the ability to work evenings, weekends, and holidays. Expect to support multiple venues and play a key part in seamless event execution.

Qualifications

• Minimum 2 years in hospitality, events, venues, or food & beverage.
• Previous bartending experience required.
• Must be 21+ and have a valid alcohol service certification.
• Must have a valid driver’s license and reliable transportation.
• Ability to stand/walk for extended periods and lift up to 50 lbs.
• Willing to work evenings, weekends, and holidays.
• Strong communication and interpersonal skills; calm under pressure.
• Able to operate in indoor/outdoor environments and maintain presentation.
• Willing to commit to a consistent workload.

Responsibilities

• Serve as the primary onsite venue representative during assigned event shifts.
• Deliver exceptional hospitality to clients, guests, vendors, and event partners.
• Proactively identify and resolve issues to minimize disruptions and maintain a positive guest experience.
• Support operations lead in executing events according to company standards, booked venue services, and client expectations.
• Assist with event flow and operational priorities as needed throughout the event.
• Open and/or close the venue in accordance with company operating procedures.
• Ensure venue cleanliness, organization, safety, and readiness before, during, and after events.
• Complete opening and closing checklists and report maintenance concerns or facility issues.
• Support venue services, décor installations, in-house rentals setups, and other venue offerings as assigned.
• Conduct routine property walkthroughs throughout the event to ensure venue presentation, safety, cleanliness, and operational standards are maintained.
• Clearly document event details, including incidents, staffing, and/or operational concerns to management.
• Ensure vendors comply with venue policies and operational requirements.
• Complete ad hoc requests from Event Operations Lead and/or other team members surrounding administrative, operations, and property needs.
• Support inventory accountability and proper handling of venue equipment and supplies.

Skills

Hospitality/venue experience

Bartending experience

Leadership/shift lead

Communication skills

Problem-solving under pressure

Multi-tasking in fast-paced env

Evenings/weekends/holidays

21+ years old

Alcohol service certification

Driver's license

Reliable transportation/cell phone/com

Stand/walk extended periods

Lift up to 50 pounds

Indoor/outdoor work in varying weather

Physical setup/breakdown

Dress code compliance

Commit to consistent workload

Job description

828 Venue Management Company is seeking a Part-time Venue Event Captain in the Indianapolis area. You will serve as the primary onsite venue representative, delivering exceptional hospitality and coordinating operations across events.

The role requires bartending experience, strong communication, and the ability to work evenings, weekends, and holidays. Expect to support multiple venues and play a key part in seamless event execution.