Part-Time Urgent Care Information Desk Associate

Nationwide Children's Hospital; Columbus (OH); On-site; USD 17,000 - 22,000; Part time

Job summary

Nationwide Children's Hospital in Columbus, OH seeks a part-time Urgent Care Desk receptionist to greet visitors, answer inquiries, and route them to the right departments. The position is Monday-Friday 12:00pm–4:00pm, with primary responsibility at the Urgent Care Desk and opportunities to assist other desks.

Ideal candidates have a high school diploma, at least two years of customer service experience, strong listening and interpersonal skills, basic medical terminology knowledge, and the

Qualifications

• Two years of customer service experience required.
• High school diploma required.

Responsibilities

• Greets visitors and directs to requested locations.
• Answers calls and directs inquiries to appropriate personnel.
• Provides information about services, policies, and procedures to visitors.
• Maintains records of visitors, inquiries, and complaints.
• Monitors and maintains the information desk area.
• Collaborates with other departments to ensure accurate information for visitors.

Skills

Office multitasking

Listening skills

Interpersonal skills

Medical terminology

Typing 35 wpm

Confidentiality

Customer friendly

Education

High school diploma

Job description

Nationwide Children's Hospital in Columbus, OH seeks a part-time Urgent Care Desk receptionist to greet visitors, answer inquiries, and route them to the right departments. The position is Monday-Friday 12:00pm–4:00pm, with primary responsibility at the Urgent Care Desk and opportunities to assist other desks.

Ideal candidates have a high school diploma, at least two years of customer service experience, strong listening and interpersonal skills, basic medical terminology knowledge, and the